Barely any chips in the bag. Not to mention they're stale. Back to Chipotle I go. At least they don't try to short their customers.
Terrible portion sides and were extremely rude. My bowl was half full and was shorted on everything I asked for even though I asked for extra. Would highly recommend going to the other location off Preston. Do not go here!
Tried the brisket bowls. They were ok but the place could use better housekeeping.
I love this entire chain. My kids love eating here so it makes it a great place for a family to eat.
I ordered online. I usually pick up my food. But I have my newborn so I tried out the delivery. DoorDash took like 2 hours to pick up my food but Kat the manager in freebirds was absolutely amazing. She re did my order knowing that DoorDash was taking forever. She personally called DoorDash for me like three times. Someone give this woman a raise! There is still kind people in this world.
Food was good, I kept reminding server, " I have not been here before" so they explained variety of each side. Floor under tables covered with food droppings. All tables had not been cleaned; food crumbs n empty container on some. One person had just started to clean up. Utensil containers empty,It was about 2 pm, lunch rush maybe?I was surprised at the dirty tables n floors though. I wish I had not left a tip, looking back.. selection of side was good though.
The food was great! The servers had no idea what was going on though. Very little direction or teamwork. It was kind of weird to observe. Bathroom was dirty. Not sure why, there were plenty of people to tend to it.
First time customer. Ordered a monster burrito for $2 extra. Menu said $9.95. Told them I was new so they walked me through the ingredients as none are labeled. Price was never mentioned. For example I was told I can get cilantro rice or cauli rice. I got a steak burrito with cauli rice, potatoes, and guacamole. Burrito now cost me me $18. For a burrito??? Even worse I asked for very little potatoes and guacamole. Yet that cost me $3.20. Now if you charge me $10 for a burrito it should come with the ingredients. I get if you ask for added lobster, but these guys charge for sour cream! In fact only 3 of the 8-9 ingredients I got were not an extra charge and each individual charge was more than $1.60 each with no mention of an extra cost. This is plain deception and greed. The burrito was good, but nothing more memorable than any other strip mall shop. Definitely not $18 like I bought it at Wolfgang Puck's new restaurant. Won't be back.One more thing. They have all these signs about healthy, low carb, vegan, gluten free, etc. Then you buy a drink and it's almost all regular soda, sweet tea, and one tap of diet Coke. Kinda defeats the purpose of advertising healthy when your drink selection has more sugar than ice cream.
GREAT FOOD!!!! however.... no knives set out. No sauces set out. The tray my food was on hadn't been washed... still had dried lettuce and salsa on it ? .... first customer of the day so this shouldn't have occurred.
Found this place on Google maps and grateful to have found it. The meats are good along with all the fixings you can add to your meal truly creating your own masterpiece.