Andy's Frozen Custard

9310 Lebanon Rd, Frisco - 75035
217 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Ice Cream
(214) 308-9037

tried it for the first time a few weeks ago and have been coming back almost every other day, addictive!

Loved this place and liked the BootDaddy custard. The ice cream is good, soft and you feel light even after finishing a cup. Definitely one of the go-to place for ice cream’s.

This was the first time I visited!! Loved the catchy commercial " where'd you get that grin, just above your chin" or something like that!! Got a small chocolate malt, nom nom!!On a side note: Who ever owns this place, the poor girl taking orders was made to stand outside in the hot sun (it's 100+ degrees out.) Get your employees some shade, maybe a fan as well!! Put yourself in her position, would you want to do that??

Great place for custard and shakes! Family friendly. However there is only outdoor seating. On the bright side there are restrooms ? and they're CLEAN!!!

I almost forgot to take pictures, this custard was good. I tried a bite of my husband's vanilla custard and it is good, mine was triple chocolate and that was good. Very creamy, they work fast regardless of the lines.

First time trying Frozen custard ice cream. It's worth trying and tasting. Had a amazing texture and taste. I have always seen the busy drive-thru, but mostly would pass thinking custard would have a eggy taste, but I was so so wrong. The triple chocolate concrete was beyond amazing and tasty. I loved it so much. The drive-thru is always busy, but it kept moving. It hardly take not more than 10 minutes. There was a person who takes your order in prior, then you reach the delivery counter to pick your order.While reaching the delivery counter, be sure to hand over your card first or they will not hand you over what you ordered, I am not sure if that was done on purpose it was really strange as I never been treated so indifferently elsewhere.Finally, the rating partFor taste, obviously it is 5 stars, for location it is 5 stars, for service it is surely 2 stars. May be the delivery counter person hopefully didn't do it on purpose.

Miata ice cream social once a month at different locations. This place has great custard & lots. If choices

First of all, they need to come up with better traffic solution. The cars were wrapped around the building blocking the parking lot so it was so hard to park my car. My son ordered a medium concrete, but he got the small size instead. He told the cashier and she said he can keep that one. We thought they were going to make a new one for him so we waited for awhile but never got it. He asked the cashier where his concrete is then she told him she has to charge him again for upgrade. She messed up his order, she never apologized, and now she's trying to charge him for something that she messed up. The cashier also messed up the order who were in front of us so I think they need to train their employees better.

Extremely disappointed. Came to Andy’s around 7pm on a weeknight and was harassed by another customer that wasn’t even in the correct car line to “have manners and let [her] pass through” even though I was the one waiting in line and she wasn’t. There were no employees to direct traffic outside or to guide this woman to the line. I like Andy’s custard, but I will not be returning until this traffic issue is resolved. After leaving the line to go elsewhere for dessert, I called the store to let them know there was a woman harassing people outside, attempting to get served before others waiting in line; their response was that they could not do anything about what was going on between customers. My family and I will not be returning.

Today, Mother’s Day, my car started smoking while I was in line at Andy’s. It was 95 degrees, they were so busy, but several young men took the time to push my car into the vacant lot until my son and AAA could get there. Be very proud, Mothers of these young men!!!