Haven't been there for a while; very disappointing. I was going to send a pm, but wasn't able to? Not good timing, with Colonial next week. I purchased a scone, a bagel, a bag of mini-bagels, and a 2-for Greek salad and chicken/avocado club. The cashier took my bag of mini-scones and put them in a bag with the large scone. The large scone was sadly at the bottom and not wrapped. It did not survive the trip home, Then, the cashier forgot the bagel and I had to ask. So she took the bagel which was in a type of baggie OUT of it's plastic wrap and put it in a bag that already contained the scone and bag of mini-scones. This is unhygienic to say the least, and the scone at the bottom never had a chance. Not that I'd eat it, after it interacted with the bag that customers have probably looked at all day. She did ask if I wanted pastry items bagged together-I ASSUMED they would be individually wrapped, not tossed in the bag. Overall this was a disappointing visit to a place that USED to be awesome. Sorry I stopped here for dinner tonight.
This is the 3rd time my order has been a less than bare minimum. This sandwich is so dry!!! There isn’t even enough aioli for me to spread myself even though they should’ve done the spreading! At this point the sandwich is a choking hazard because tears literally streamed down my face trying to swallow this. I decided to finally leave a review because this is, again, the 3rd time my order has either been wrong or unsatisfying and I am left with no lunch! I only gave 2 stars because staff is friendly!
I can't stand when someone is taking your order and doesn't listen, that's literally your job for the moment. To listen and press buttons that corresponds with the request. Ordered drinks twice, not on the reciept. Ordered chicken NOODLE soup twice guy repeated it twice. Got some sort of rice soup. No dressing in the salad. It's annoying and sad.
Hello-Let me know what ya think about this steak sandwich.ThanksLU
All ethnic customers be prepared to be treated like you aren't a paying customer and watch everyone go before you as you wait patiently. The female manager there today was extremely rude as if she owned the place and wasn't there working for her living as most us do. When asked for their names to complain they refused and she continued to be rude and condescending. Everyone deserves respect and if this isn't addressed Panera doesn't deserve to be in business any longer.
Chris is very humble, he was very nice. I will definitely come here more often because I was treated very nicely. I am very happy since Briana was able to help because she is bilingual.
The food always comes out great however.. their curbside pickup is not the greatest. I wait about 30+ mins after they say it's ready for curbside pickup before it actually is given to me.
I love panera and always have a great experience. This was my second time at this location and the cashier was very rude. At first she was cleaning and paid no attention to me. Then I asked her about ingredients in a salad and she made it seem like that was too time consuming for her. She rushed me on my order and had an attitude when I simply paused about thinking if I should use my reward or not. Overall I was not impressed with her and the way she spoke to me. Katie was the cashier lady and I hope she fixes her attitude.
Nothing appears wrong with my salads. However, for the 3rd time ordering delivery from Panera they haven’t put the added chicken in my salads! Added meat cost extra, and this is the 3rd occurrence and I have made my concerns known multiple times at the store! This is grossly disrespectful. DO NOT ORDER DELIVERY FROM PANERA, there will always be a missing item, from a simple dressing to a whole part of your main entree!
Always here for the Napa sandwich! Just can never go wrong with it. And additional perks with their unlimited premium coffee.