City Works - Fort Worth

5288 Monahans Ave, Fort Worth - 76109
493 reviews
American Beer Bar Sports Bar
(682) 207-1500

Good food , great looking restaurant. Nice wait staff, feels like a grown up sports bar. We enjoyed the evening.

The drinks were really good. My best friend enjoyed her food, but my steak

Adam was a great bartender and was helpful with food recommendations. Would come back for him

The staff was very helpful, courteous and patient. My 90 year old mother was with us. We loved the mimosa flights and the service couldn't of been better.

Overall good experience. Waitstaff must have been new as we had to ask for more water, drinks, etc. No check in after food was delivered. Noise level in semi-private room was acceptable. Overall in restaurant, too loud to actually chat with more than the person on either side of you.

Food was amazing but service was lacking. Received our appetizer after our meal and drinks were not served until after the meal arrived and we made 2 requests for them. Staff was very friendly. Seemed like an off-night for our waitress. We will definitely go back and try again because the food was so amazing and friendliness of staff.

If I could give the service and management a zero (0), I would. I made reservations for 6 for 6:30p on a Friday around 4p for a birthday celebration. That fact that I could get a reservation so late should have been a sign. We arrived at 6:25p and were seated promptly. Romeo was our waiter and immediately took adult drink orders. At 7:21p we ordered dinner. At 8:30p we still didn’t have our food. Romeo informed us it would be right out but meatloaf took longer?? At 8:40ish we still didn’t have our food. A member of our party sought out a manager (Bryan Wilson) and to say he needs a course in customer service is an understatement. He was condescending and plain rude, saying our order was only turned “20 mins”. We told him if that was the case, then he had a staff problem. His condescending attitude continued until our food finally arrived at 8:55p!! We then basically ate and at 9:05p the bill arrived at our table. That arrived promptly! Since this was a birthday celebration, my friend & I were splitting the bill. With each of us tipping $20 (even after all that occurred) we each paid $119. We left and walked across to the Thai place to the bar to continue our evening and in discussing how rude the manager was, I remembered we had our waiter take a photo of the table after we had ordered. That time stamp was 7:21p. My friend walked back to CW to show Mr. Wilson the time. He then said he was going to comp our bill. Well yesterday our charges cleared our bank and Mr. Wilson only deducted $ 15.10 (each ticket) from the total $ 238. The food and beverage was pretty good (one order was incorrect) but we won’t be returning to CW in the future. Pretty good food and beer isn’t worth the scenario above.

Romeo did an excellent job. Portions were good

loved the friendly service and how the employees went the extra for us.

The atmosphere is great here. The food is pretty good. They have a little package for kids to play with when you bring your kiddo. They have a pretty extensive beer list. The spirit list isn't bad. The only complaint I have at all is when I ordered a cocktail it came in a pretty small modified high ball glass, absolutely full of ice. I finished it in about 4 sips. For $13 I would expect more than a 3 oz cocktail with probably 1 oz of actual spirit. Overall a cool place though and I'll definitely go back.