Came in on the 4th and they only had one worker and someone in the kitchen. Vanessa thank you so much for helping us out. Most of the games are broken and the prizes are over priced. Other than that, Vanessa was great and the food was good.
The staff is really nice and polite but it took almost an hour for our medium pizza to come out…
Yesterday was a blast for the kids. This location is understaffed, they only had one worker Vanessa. I saw her at 3 locations, kid check, register, and she did our tickets for us. I also saw her at the salad station. Vanessa if you are reading this, thank you so much for your help. Please get more staff.
We took our grandkids last Saturday and they had a great time but there have been changes since I've last gone. What happened to the tubes, slides and pit of balls to tire the kids out? LOL! Other than that we had a really nice time! Nicole greeted us at the door and when she saw my confused expression on how to buy a gamecard she explained in detail on how to do it. Nicole was a Godsend!
Great STAFF! Friendly, fun and playful.. which is something I look for when taking my g-babies out, they don't need to feel the hate caused by unhappy peeps! This group is all smiles, outgoing and they have great service. The food (pizza, cookie cake, dippin' dots) are -my opinion, wonderful-great flavor was FANTASTIC!If you don't experience a 10 . . Then it might be you!!!!!
Very clean, good food, nice employees.
The kids had fun and Decent pizza.
Kinda worrisome...they were down to 1 bathroom and had boys/men going into the girls without anyone monitoring and when asked they said they would get to fixing the mens when they could...we ended up leaving when my daughter had to go to the bathroom and didnt feel comfortable with 3 boys playing in the water in there..first trip to chuck e heese was ruined by this..
My nephew and I decided to try this place out last Saturday. Not being a parent myself, I had never been. We arrived right as they opened and the lady at the front was so kind. She took the time to explain how it all worked, from the food to the play card, to the hand stamp. I felt so comfortable knowing that if my sweet 3 year old nephew ran away from me that she is the gatekeeper and he wouldn't get past her. I wish I had her name because I cannot sing her praises enough. The entire staff that day were all very friendly. I will definitely be back.
We went when first open, very few was there. Very clean and staff was very helpful any game that was not working was being worked on right away.