I love Starbucks however this is my local store and it has gone down hill over the past year. You can't blame staff shortage or COVID for making the drink incorrectly. This new Store manager cannot read and make the drink right so how can he make sure his employees are. I ordered a Venti Chocolate Cold Foam Cold Brew. what I got looked like a latte with cold foam on top and no chocolate to be found. The tag on my drink was correct as I ordered through the app. I recommend Starbucks however stay away from this one on the weekends
Went there this morning for some coffee. We placed our ordered after being greeted, then proceeded to the cash window. Before that, however, there was another person asking for our order. We thought that it was a mistake since the previous person had already taken our order. When we arrived at the cash window, they told us that we hadn’t placed our order, but we clearly had. Now, it could have been my mistake, but all the passengers in the car suggested that it wasn’t. It would have been fine and I’d have apologized. But the attitude I got from the person with the headset was so horrible that I wanted to just drive away and not buy anything at all. Not asking for fake nice or fake smiles. This is a job, and people can’t always be nice and smiling. But professionalism is important, especially in a customer service role.
My venti drink was filled halfway. That has NEVER happened before in ANY circumstance, so I don't think there is a valid excuse. I'd rather be served deadshots than get half of what what I paid for. Someone or something needs to be changed here. Because this is NOT it.
This location ONLY has drive thru, there’s no inside seating area. It’s got to be because of how small the lot it’s located on which is great because it’s actually a tight squeeze from Main Street. And if it gets wrapped around it’s kind of messy. So you don’t want a lot of people lingering anyway. That’s got to be why they tore down the old one and built this smaller building. Perfect grab n go location!Regardless, my experience was a good one! I ordered through the ap and my drinks/food were all exactly how I ordered. No issues!
Dont usually have an issue with this location but lately they’ve been doing the drinks wrong. Idk if it’s the baristas, but they suck. I asked for a venti iced caramel macchiato with TWO pumps of white mocha caramel drizzle and an EXTRA shot of espresso. I always order the same thing and today it was way off! Tasted like straight mocha and no type of coffee in the drink. I couldn’t even taste the bitterness from the extra shot, which idek if they put it in there or not. Don’t get me wrong, they nicely remade my order when I asked them to but they gave me the exact same thing if not worse. I just left cause i have to go to work. Come in during morning shift if you want a good experience. Here’s a pic to show Im not exaggerating. First pic (usually how it looks/is) second pic (today)
Absolutely the best customer service at a Starbucks I've ever had. Super friendly, smiling baristas, happy to have a conversation about anything. Love this place!
Ordered ahead. Got there in 20 min and still waited another 15 min for my drink to be complete. Drive through was faster than ordering ahead!
Great ? the best coffee around
Unfortunately the baristas can’t make this Brown sugar shaken oatmilk latte this is my 2nd time ordering and I’m disappointed again.
I mean cmon it's Starbucks! No one goes here for a cup of joe it is the variety that keeps us all coming back and man are they good! Always prompt and delicious, can't beat that on the way to work.