Good food, good atmosphere.Parking is congested, restrooms are clean, staff was polite and helpful, food was really good and portions were huge. SO Much FOOD!!!!!!!Moderately priced, we had 8 people with 7 alcoholic drinks a few fountain drinks, 2 sampler appetizers, and 8 meals. Spent roughly $230 after tip. Had plenty of leftovers to take home.Found a tiny kitten, she gained a forever loving home.
Manager Claudia was very attentive and helpful. Great atmosphere and food. Our server was very helpful as well, she took great care of us and made us feel welcome. We’ll definitely come back again!
Second time here. First time was about two years ago. I didn't like it much the first time but gave it another shot and it was delicious. I love their spicy ranch. The fried pickles and shrooms are so delicious. The jalapeno poppers are good too but I felt like they needed bacon but that could just be my preference. The wings weren't greasy and the flavors were there. Definitely would come back. Service was very good as well.
Great food and customer service!
We came to The Shack for my birthday dinner. The wait time was less than 10 minutes and food was AMAZING! It was my parents first time eating here and they were really impressed by the service and how fast they got their meals. Our waitress Rebeka was provided us with excellent service and was very friendly. I can’t say enough about the wings! They were huge. Definitely coming back!
Our server Rebeka did amazing, very attentive, and was always asking what we needed.
I visited for the first time from San Antonio and Desiree P. offered the best service I experienced in a long time. Desiree was very outgoing, attentive and, motivated the entire time. She kept asking if everything tasted great and if I would like another refill on my drinks. Two thumbs up and a high five to Desiree for an AWESOME EXPERIENCE!!!!
Desiree was an excellent waitress and left us with an amazing experience
This was my first visit but definitely won’t be my last Arial was my waitress she was super friendly, amazing and attentive. She listened to my desire for my meal and these nachos are by far the best I have had since moving to El Paso. The sweet tea was amazing and being from TN it is rare to find comparable sweet tea. The atmosphere is very inviting as well.
This place is great! Atmosphere is chill and cool and the staff is also really friendly. You can tell making the customers happy is their main priority. Food is great , (chicken strips is my favorite and beer was nice and cold and for their prices it’s 100% worth it!Farris was our server and never disappoints !Always on her toes !!!Will be returning there very soonKeep up the great work wing shack !!!