Not a fan of posting negative comments but wow…empty drinks for more than 15 minutes. The restaurant wasn’t even busy. Server would not show up to the table, had to let him know when I got up to assist us. TERRIBLE TERRIBLE service. Food is good though. Please stop having your customers go through this type of service. Unfortunately, will not be coming back soon.
I was driving around the west side of El Paso looking for a place to get out of the heat and have a drink, when I came a cross "The Holy Grail". Upon walking in the door I was immediately surprised with how clean, comfortable, well decorated, and perfect the atmosphere was.It's a great upscale bistro and bar atmosphere with unique menu and upscale design that still able to appeal to the casual crowd. The bar area suprised me with its decore and how perfectly lit it was, including the beautiful back lit quarts counter tops.The Holy Grail has a vast menu which includes meat and cheese boards, salad, flatbread, seafood, pasta, steak, and sandwiches. They also have a wide selection of wine, whiskey, beer, and hand crafted cocktails. During my visit I tried the seared scallops and a couple glasses of whiskey which were amazing. I plan to sample more food on my next visit.I highly recommend "The Holy Grail" to anyone looking for a upscale eatery with great atmosphere offering a variety of food and wine options. This is a perfect place to bring a date or relax and enjoy good cuisine after work. Some menu items are a little on the pricey side but the atmosphere and excellent service balances it out. The bartender was very personable and willing to provide recomendations which made the experience even better. I will definitely be back to try more.
Came into the Holy Grail to have a quick drink with some gal pals. Ran into my other friend who is such a doll who actually introduced me to this fabulous place the holy grail I love the name first of all. The waiters are exceptionally great stylish with a flare hipsters and get great service. FRED the Manager was very much on point recommended this great cocktail as shown in the photo a craft signature drink. Highly recommended for these Hot summer days that are about to begin for the endless summer evening sitter to come.
Great ambiance and music. Nice happy hour wines. Beware the Mediterranean salad is vinegary to the extreme. The lasagna is a great deal.
The place looks good, but that’s the only good thing about it. Service is horrible, employees are rude and entitled. What I thought would be a nice date with my girlfriend turned out to be an uncomfortable disaster. The food is not worth the price, and the service(again) HORRIBLE!I tried to contact the manager and, of course, the waitress wouldn’t let me talk to anyone. I tried calling and the same rude waitress answered the phone.Unpleasant experience. Please, save yourself the struggle and look for other places in the area.
I had high hopes for this place. Unfortunately the service was horrible. The waitress/bartender was in a bad mood and it reflected on the way we were treated. I was telling my partner that I was not feeling well(not because of the food). But for some reason the entitled waitress took it personally in a very sudden and rude way so she brought the check and told us “I am not leaving but you guys are” and when we asked why she just laugh. We are never coming back and I won’t recommend this place to anyone however, this should definitely be addressed and fixed. Costumer service matters and we wished our experienced had been better.
what kind of restaurant ask you to leave before you finished your meal? We told the waitress at the bar that we didnt like the tuna dish, she left and 5 mins later told us to leave, also when we asked why, she laughed and told us that if we dont leave two guys will force us to leave the premises
A lovely, relaxed atmosphere. The board was delicious. You might want to think twice about ordering the lasagna. Noodles were undone and too much fennel.
This is my last time at this place. The food did not have good taste. Smelly food which actually ended up making me sick. Other people at my table also complained about the food not being good. Service was bad as well, only one person taking orders. The place wasn't busy, there were only 4 tables so no excuse for the mediocre service and food. Good luck sloppy place!
Absolutely loved the atmosphere and the wine picks. Wait staff and managers were on point!My friend and I both had gotten something with scallops. idk if it was a bad batch or what but both of ours were not good.Hers tasted like it had sand in it and mine like it was set out for awhile.Willing to try again as I know working in a restaurant no one is perfect all the time.