Stopped in for treats and drinks. Long line at the Drive thru. Waited for 25 minutes for 2 Sonic Blasts and an Ocean Water.I feel like this store could be more efficient if they brought my order out to the line while the other guests waited for their food. Just my two cents.Treats and drinks were delicious but I think I might not treat myself if I have to wait this long again.
I've only once had a bad experience with the staff here, and even then I think they were under staffed at the time so I don't balme them. Otherwise they are friendly, helpful and have nothing bad to say about them.As for the food, if it wasn't for the niche drinks and tots I'd never eat at Sonic. Food is too salty, and the drinks are about 80% ice by weight. The cost of a hotdog here is criminally high. Worst of all they use Styrofoam cups so I always feel guilt afterwords.I go to a sonic maybe once a month when I feel like a limeade or some chili cheese tots but I otherwise avoid it. It's "fine" as a meal, but I wouldn't recommend it over other fast food places.
Service is always good there, food was delicious and was fast as sonic would be making it! Good job crew!
Fast, but all the food was old. Meat was old. Bacon was old, tots were old. You could tell nothing was fresh and had been sitting since it was all dry. I'd rather pay more than eat something that had been sitting for a while.
Had an order issue and didn't get some of my food, I spoke with the manager and was taken care of quickly. Very kind workers at this location.
Fast service. Great attitude. Good food
This place has the worst service ever. I have never been so annoyed with any place than I am right now. The employees are on their phones, talking, and standing around doing absolutely nothing. I have been sitting here for almost an hour and no food. Unacceptable.
Literally turned the lights off 2 minutes after getting to the speaker when I had been in line waiting for 10 minutes, they should have better customer service and it’s not the first time. We should be able to NOT put any stars!
I have an advice for the frustrated employees at this location. If you don’t like your job, quit! It is a shame, some of you don’t know how to be polite. I’ve been there several times and some of the employees are super rude.
From Cold Coffee to Simple Orders taking way too long this sonic is by far the WORST one in El Paso, I love Sonic but the Staff needs to change