Ordered through GrubHub. When delivered, my daughter's kids meal was missing.Texted driver, he said restaurant told him everything was there...not!Called restaurant and went to voice mail general delivery box. Called again and young lady answered. Told her I wanted a refund, and she hung up on me. Called back and got voice mail again. Called again and youngan answered. Explained to him and he hung up on me as well. Called back and got voice mail again.Had been to this location in person once before and service was horrid then, but figured I might have better luck through Grub Hub. Apparently not... Employees just don't seem to care.Store #101239 on East side El Paso, TX.Will NEVER go there again.
One of the worst Schlotzky Deli Franchises I have ever been too. They were out of many menu items, my soup was old and microwaved. wife ordered a Turkey Sandwich and got Ham. Manager Refunded my and her order but I will pass on this location going forward
I was going to use a reward from the app and used the drive thru. My screen has dimmed off so when I went to pay the promo qr disappeared. The girl at the window said they had been having issues with doing it so I looked at my history and saw it has a “redemption code” and showed her but she told me they couldn’t use it. I let her know never mind. I was expecting to use a reward and wasn’t going to spend $8 on a small sandwich and she was SUPER rude and rolled her eyes at me changing my mind as well as waving her hand at me. I would be empathetic that there’s only so much someone could do. I’ve never used the app before and wouldn’t think the qr code would disappear that fast. She didn’t even ask anyone for help, just decided to be rude.
Fiesta chicken sandwich was delicious as always. I had not eaten here in a couple of years. I love this location. Very convenient. Great service from the young lady that helped me. Not giving all 5 starts due to the cinnamon rolls, disappointed a bit. Very cold and the pecans I asked for were not pecans, some other type of peanut. I would definitely go back though, sandwiches are delicious.
The soup is always so cold and maybe half of the cup is full. I've given them so many chances. Today my sandwich is cold. ?For as long as they take you'd think they do better.
One of the fastest Schlotzsk's around. Friendly staff, lightning fast service, make this one to head to in the El Paso area. If you are taking the 375 loop to by pass the city, stop here for great and original euro inspired sandwiches!
Food is great! Service a little slow and the soda didn't taste right at all........ Still the sandwiches are delicious!!!!
Like eating here,but sooo far to go for schlotzskys. They closed ours down,so now next State over we go. But it's a drive to get therr.
The sandwiches are great , the only thing they need to improve from this location is the Orchard Salad, I had a bad experience on that, in the west side location which is closed already they used to serve it perfect with all the ingredients, but last time I got one here the salad was missing cranberries, pecans and the chicken was cold. Besides that everything is fine.
My visit was not a good experience. The food was cold and the cheese on the pizza I ordered seemed to be melted in the microwave.