The donuts were great, speaker box is broken and couldnt hear the lady when I went through the drive through. Very attentive workers though, i asked for a dozen and it was varying amounts of several different donuts. The box was perfect ??
So I've been waiting a while to review this place because I thought it would get better but it never does. Every encounter I have here through the drive-thru seems really off. The first time I ever went was about a year ago and they were bees swarming the drive-thru window and instead of closing off the drive-thru and addressing it the staff were just swinging a piece of paper at the bees to try to fend them off. I found that incredibly dangerous especially if there's anybody in the store or through the drive-thru that would be allergic. Another time I went there were just piles of regular donuts laying out side next to the dumpsters. Clearly they were discarded but they weren't even put in bags. It was disgusting It might be a reason why the bees were so attracted to the area. My last interaction was Krispy Kreme was a couple of days ago. I ordered a latte only to be told they don't have lattes just regular coffee and frozen drinks. I found that strange for being 7:00 in the morning but I went ahead and ordered just a regular coffee and a single donut. It took them almost five minutes to fill my order. There were at least four employees that walked by the window and didn't even address me initially, A girl stood there and drank a drink and looked right at me but never collected my money or tried to serve. Eventually the girl who took my order with the headset showed up and filled my order, but it was a little ridiculous. I prefer Krispy Kreme to places like Dunkin but I won't be coming back.
First off I come from NM cuz this is the closest Krispy Kreme to me. And usually they don't have want I came for and some of the staff has attitude aswell.. like how can you work in a business and represent this establishment with poor customer service and a dull sour personality..like really. How sad nowadays you pay more and you get in return poor service.oh by the way Also Raul this manager I dealt with literally has attitude. Poor CUSTOMER SERVICE RAUL..how can you be a manger with attitude and lack customer service.Raul FYI RESPECT is everything and goes a long way and guess what RAUL you lacked that aswell. But Andy as a manger seems to have a heart . I appreciate your donation Andy for the homeless...I usually come and buy dozens of donuts for the homeless and for my loved one. but I might jus take my business to Dunkin' donuts I'm sure the service well be better there than what I've dealt with at this location.Oh by the way the staff should be all on the same page. I'm told one thing then a different thing.... I'm positive nothing well resolve from this posting but I think I'll take my business elsewhere or willing to drive extra to go to another location.. The extra mile your willing to go to help out others.. Anyways God bless and God is Great .....
This store desperately needs an updated drive thru speaker and purchase system. Workers are friendly and courteous, but its become near impossible to order and pay with the app in the drive thru.
Great donuts. Wish we had one in Las Cruces NM.
They have 4 chocolate glazed minis for $4.49 which is perfect for me. The staffs are very nice and friendly. Highly love this store
If someone asks for coffee make sure to give the creamers and sugars as well. I had my order all wrong because of yall.
The employees were very friendly. I was having low blood sugar and the nice young man handed me a glazed donut immediately. I ate my glazed, paid for my dozen and went home.
Best donut chain in El Paso. You can't eat hot fresh Krispy Kreme glazed donuts.
Every time I go they never have the flavors that I want. I went earlier, and they only had original glazed , lemon filled and strawberry. Where are the rest?! It looks bad when a food business 86’s items on the menu, especially when they’re 86ing more than half of the items on the menu.