This was my first experience at the Kona Grill El Paso location. I just moved here from Dallas a few months ago and used to enjoy eating at the Kona Grill locations there. So, I decided to give the El Paso location a try.The atmosphere, building and seating options are all very nice. However, the food and service I experienced was average at best. I ordered three rolls, the Crab Crunch, Bama Roll, and the Las Vegas Roll. Neither one was particularly good. The rice was a little strange, sections were stuck together, sauce was too watery, and the sushi itself was dry. I love sushi and these rolls were a little difficult for me to get through. The preperation quality seemed very commercial rather than hand made and the overall taste was not good. Out of the three the Las Vegas Roll was the only one I can say was decent. A single Jack and Coke is 11 dollars each with a 1 dollar liquor and almost 3 dollar food tax added on.Maybe this was a one off experience but that was a high price to pay for below average sushi and over priced drinks. These prices are what I would expect to pay at a high end place in Dallas with exceptional service and this is not comparable. I'm not sure if I'll be back to try it again. There are much better options with higher quality sushi available in El Paso at more reasonable prices.
First time visiting and I was pleasantly surprised. I ordered the Lemon-Garlic Penne with Shrimp, and Raspberry Tea (unsweetened). More than enough portion to eat and enjoy the company. The music was great ... Old School. Definitely returning.Food: 4/5
All the food on the menu sounded amazing. Drinks too. Steak was cooked to order, and the food we selected was delicious. However, this is not a place for vegetarians or vegans. There's also something weird with the reservation system because we got a confirmation text, but when we got there, they didn't have us in the system. Beware of that when you call ahead since it's apparently an ongoing issue. Waitress was really friendly, patient, and accommodating. You can park in a spot nearby, or in a parking garage area nearby.Vegetarian options: Not a lot.Parking: Lots of parkingDietary restrictions: Not a place for people who can't have dairy. Didn't see any vegan/vegetarian options, but it was my first time there.
Went to KG with a party of 9. The service was terrible. The waitress was the main problem, Very incompetent !! A person in our party asked for grey goose in a martini glass. The waitress gave him a martini when he corrected her she gave an attitude. Another person in our party had a beer and finished it and she asked if he wanted another and said no, she brought it out anyway. Plates were just dumped on the table. Food was ordered and never brought out. A medium state was completely raw and cold in the middle. Javier the manager did nothing about this when he was called to the table. He got all offensive and tried to start a fight with a 76-year-old man. This experience ruined a get-together to celebrate an amazing day.
I have to say we went out to kona grill for the 2nd time BUT we did the date night menu. You get a starter, 2 entrees and a desert. All for 2 people (or 3 if you have a third wheel lol) and absolutely delish!! Jacob was our waiter. Him and the manager made sure we were happy at all times. Between the drinks, the food and the service I couldn’t have been happier. Definitely HIGHLY recommend!!!!
Food was good and so was the service. We had a great server who was attentive and he was fast. It's a fusion place and prices are on the high side compared to other places we have frequented. Since we are visiting El Paso and they have good seafood items it is still alright to pay. Only issue was it was terribly hard to find parking in this area as it was a Saturday and also because of graduation.
This was our first time here and it is definitely my new favorite. From the service to the food to the ambiance and the presentation, it was pure perfection. Abby was our server, she was extremely helpful and very knowledgeable on all menu items that we had questions about. Her friendly and personable nature made us feel instantly comfortable and valued. My 4 year grandson was so excited that his food was in a bento box. He absolutely loved everything about it.
Horrible food Nice place but my God everything dirty ( tables , menus , ) The food horrible No good the food… I ordered a coconut cake , never do it ! 13 usd wasted . To don’t come back
While in town I had to visit this place as they used to have a location in Fort Worth, TX. Ordered my favorite dish, Oriental Salad with salmon. If you want a filling yet light dish I highly recommend this salad. You will have a mouthful of delicious and crunchy ingredients. We took advantage of their happy hours and ordered the regular and spicy edamame, and avocado rolls to share with the family. The kids bento box was very appealing to the eye and to my grandson as he enjoyed each morsel. The poke bowl with salmon and shrimp was very refreshing as well. The stir fry with chicken served with with rice was very savory as well. For dessert I recommend their carrot cake to share with more than 1 person as it comes as a bountiful slice. We share amongst 5. Very clean, modernized, and enjoyable atmosphere. Our waiter was on top of refilling drinks and tending to our every need. In total, I spent around $136.00 and it was very well worth it for the great food and service.
Pretty much meh. Eaten an many Kona’s. This one was fair, in flavor of food, reduced menu, and out of happy hour items. 3 stars.