I just recently moved back to the area and was looking for a diner type place to go for Sunday brunch and this placed looked interesting. It's a non-descript building that disguises an amazing restaurant. The staff were friendly, service was good and the food was tasty, the only real complaint I had was a distinct lack of salt. I didn't take off for this as it may have just been an off day as they were extremely busy, which is a good thing. Definitely going to be a regular here.
one of El Paso's legendary homegrown restaurant.the dining room is always clean, the food is always amazing, the prices are right...But the Service...that's what makes this place home !
I have been a server for 5 years. Therefore, I know how the food service industry works. I am aware that certain protocols have taken place upon Covid occurring, as I have also served during those times. I had a horrible, more specifically, the most uncomfortable experience eating here. I can here a long time ago, and after my grandmothers doctors appointment today, I wanted her to try it out. Going in, we were approached and told that there were only 2 tables available, which is understandable due to its 50% capacity. We had the option of 2 tables, both big tables with about 8 chairs, located at the corners of each end of the restaurant. I didn’t mind because my grandma was hungry after fasting for 12hrs before her doctor’s appointment. I noticed after sitting down, that a table left, as the busser was cleaning the table. I also thought it would be more comfortable for my grandma given her age and medical issues, that she would be better sitting somewhere where she is more supported. I asked our waitress if we could possibly move, as I know sections could make it impossible sometimes. She gave me an annoyed look and just walked away. This tall man, who she referred to as the “manager”, came up to us and said, “you might as well stay here. “ and proceeded to tell us repetitively , “you’re better off here, just stay here “ over and over again. Almost like he was persisting or convincing us that we are comfortable here. His next response was very odd because he said “people will get mad.” I’m not sure which “people” he was referring to because I wasn’t asking to sit at a table that was restricted. As he’s saying that and standing there lecturing us for the longest time on how we’re better off there, they sit someone on that table and he says, “ look it’s too late anyways cause we’re sitting someone there right now”. Another table then got up and left, and I asked once it was clean, if we could move to that one . Our waitress then tell us that she needs to ask him first. She took about 10 min to come back and they ended up sitting someone there. Keep in mind, more of the tables that people had been sitting at when we walked in, had already left. She then leaves our food and says “sorry he gets mad.” We felt extremely uncomfortable given the tone, unaccomadating, and unprofessional service. When we were leaving, our waitress gives us our check and says, “Thank you, and I’m sorry for the insults that you took from that man.” Most uncomfortable and unpleasant experience I’ve ever had. I have worked with many managers and servers, and I have never seen anything so weird and arrogant. Do better or don’t work with others. It’s that simple. (If I could give it 0 stars I would, but Google is making me give it 1)
Good food and great customer service ?. They know how to do it. Someone told me to go to a mom and pop restaurant for some good, quality food. I think that are a great restaurant ?.
My family has been going to the Good Luck Cafe since the start. It is our favorite place to go and get great tasting inexpensive food. I used to love to sit at the counter and watch the men cook all the meals. Honestly they have the best no frills hamburger in town. The green chili is amazing and I can say I have never had a bad meal there.
This place is a great homemade food kind of place. Great menudo. Recommend the tacos desebrada. Everything there is delicious and the prices are super affordable!
We are From San Antonio TX…passing thru from Ruidoso, NM and stopped in EL Paso….. oh man reviews did not lie!! The food is absolutely AMAZINGLY DELICIOUS!! Our waitress was so kind and brought taste testers for us. When/if ever coming through I will definitely stop here to eat!! The flavor and authenticity of the food left us wanting more!!
The Lunch special is great. The beef ribs are amazing and they come with potato salad. The food in general is overall good. The waitress was just a little rude but I'll come here again
Love the Menudo.. But... They need more workers.. At least a second chef...
You can't visit El Paso and miss a breakfast at the Good Luck Cafe. I visited November 2021, and they are still observing COVID safe distancing between tables, servers are using masks and gloves, and when you enter you are asked to wear a mask until you sit. Supreme food, don't miss out.