This is the first time I've been to BJ's in about 8 years. Eva was our waitress, she was very courteous, attentive and was very easy to get along with. We started with chips and salsa, the salsa was extremely flavorful, the chips were light and not greasy. For my entree I had the double bone in pork chop with white cheese mashed potatoes. The pork chop was cooked to perfection and wasn't overcooked. I was very impressed with the food, atmosphere, and service. I'll definitely be returning very soon. ?
My husband wanted to grab sowmrhinf small to ear so we stopped here. The waiter was very slow at getting the order and drinks. The waitwt had told my husband the worng information when it came to the salad that he ordered.My husband had to get up and grab what I needed because we could not find our waiter. Once we got our food, my pizza was cold and my fries were cold. Once the waiter finally stopped by our table, I had asked the waiter for fresh fries because the ones that were brought to our table were cold. The waiter said ok, put his hand on top of my fries to check the temperature of them and then walked off to another tabel. My husband and I were so appalled by his actions to put his hands on my food. After waiting 10-15mins our waiter never came back and I talked to a manager whom brought me fresh fries. The way he did the fries, I was not going to ask for a fresh pizza. This is by far the craziest thing I have seen while eating. We were so appalled that we just ate what we could and left.
Aloha from da BIGPAKE; I had my first experience at BJs in Irvine 15 years and now they have locations all around the nation. The food is always perfect , with great lunch specials and some of the best pizzas. You have to stop by.
This is an interesting one for me. Handling a 14 person table is hard and they made sure to hand all of us at the same time our drinks and food so that is appreciated. I had an Arnold Palmer and it was one of the best and sweetest ones I have had here and then I tried the Lavender Lemonade. The Lavender flavor tasted similar to medicine and it was more tart than anything else. I ordered a mini pizza and I was surprised about the size and not only was half of the pizza more topped than the other but also half of it was warm and the other half was luke warm. There wasn't too many complaints about the food from my other dining mates. There was a long wait and I can understand to an extent that there are going to be waits but I know that it was draining from ordering to waiting. Waitress was pleasant enough, I am willing to try it again.
We were a group of 20 yesterday 3/26/22 and our waiter was Donald R. great service. Got all food orders and drinks out on time, very polite and at tentative. He is a keeper. Good job, thanks for making us feel welcomed.
Service was slow. It took awhile for our waiter to acknowledge us, by the time he came, we were ready to place our food order. When the food came out, one orders was wrong. We ordered an appetizer, but didn't get it till after the meal came out. We had to keep asking for things like lemons, extra sauce (by the time we got it, we had already finished our meal) We did get free dessert :/
This restaurant has a nice ambience. It is a brewhouse...so the selection of beers is huge. The service however could have been better. After the waitress went back to the bar to double check on my beer, she never came back. And if the employee's are required to wear masks, they should wear it properly otherwise there is no reason to wear 'em at all. The philly cheese steak i ordered was not very tasteful, as were the fries. So if you want to have a philly cheese steak sandwich, this is not the place to go.Andyou better bring a big wallet. This place is quite pricey. No recommendation. Sorry
This place deserves a lower rating the only thing holding me back is the fact that the food was decent. Was excited and enthusiastic when walking in especially due to the low wait time, however my enthusiasm had quickly dissipated once we were seated. After what seemed like 15 minutes of waiting to even be welcomed and having our drink orders taken, our server Steven C. seemed to be absent from his current position. Whether he was having a bad day or not does not excuse the abhorrent service he provided tonight. From him being what seemed, as bothered, by our drink orders/ waiting for us to understand what the menu was to completely ignoring us at times such as when we requested a high chair for our one year old and having to seat her in the booth with us. Needles to say we will not be recommending or dinning at BJ’a any time soon. At least not until they teach their staff proper customer service.
NFL Sundays craft beers and apps are a great combination at this BJ's Omar and Tommy all took care of us. Omar remembered my IPA choice each visit. Thanks Omar and team. THANK you for having Sunday ticket
It was very busy, but they still had great customer service! Our waitress knew her menu, which is always very helpful. I got the Cherry glazed salmon. It was delicious!!!? I tried the red velvet cookie to go, and it was a little too sweet for me, but still YUMMY! I’d recommend it! But get it with the ice cream on top! It might help with the sweetness.??♀️