Lately service has been awful, slow and food is bad. Also apparently they no longer make sweet tea.... Last few times I have gone I have ordered sweet tea, received unsweetened then when I request them to correct it get told they don't have it so I can request another drink or they will bring me sugar. So you have tea and sugar.. but no sweet tea. Seems like no one is wanting to make it
Good restaurant overall can't complain with how busy they were. Tables and floors were clean, the bathrooms were kept up, and the wait staff was nice. I ordered the new spicey chicken sandwhich and it was really delicious, will be back for more.
I don't eat fast-food, which is why I'm so glad we have Whataburgers all over the city (Dallas.) My stomach detects fast-food on the very first bite. They're pretty quick getting your food to you but it is definitely not fast-food.
I wish management would step in & make this place great again. The food is great but the service & experience… let’s just say, the cons are close to outweighing the pros of coming here!
If I could rate this location a negative star I would. Ordered through the drive thru. There was one vehicle in front of us. That person got their food and drove away. We sat at the window 20 minutes waiting on our order which was completely WRONG! Asked for it to be fixed only to receive the replacement wrong. Burgers had extra sauce when I asked for it plain taco had no veggies and wrong cheese fries were extra cold and greasy. BOB was half cooked and hash browns were last night old. The lady at the window rushed the wrong food out and closed the window quickly as if paying customers were a bother. Won't ever patronize here again.
Cold food that took 7 min to get in drive thru, then order wasn't right. SNH
The dining area was empty. I saw a huge sticker on the outside door. Is this one of the original Waterburger locations?? Treated so kindly and quick service. The milk shake was AWESOME! What is there more to say other than this is a Texas staple?!?
The food is always fresh. The lines are just long if you go through drive thru which just eats the food is good. Go inside if you don't want to wait
I think the manager took my very large order. Whatever the case, he was very nice and made sure to put the meals each in their own separate bag, then put everything in a nice tote bag. Give those people a raise.
Slowest wahataburger in texas everybody there is lazy and slow and have attitudes.