I came through your drive thru tonight and the lady JENNIFER was very rude and kept slamming the window on top of that she didn’t give me a receipt so I can file an report on her the proper way worst customer service ever and I would like the proper website to file a report on her she gave us the worst service EVER nobody gave her a hard time but she decided to give us a hard time because she hate her job! I need the correct website cause before anything I need my receipt while she popping her eye lashes like she own Jack in the box.. I’ll make sure to call corporate early in the morning ?
The employees are very nice polite and helpful. The food is delicious and reasonably priced.
This was the WORST SERVICE I EVER HAD. The lady that took out order was rude. And then she didn’t give me back my credit card. I had to ask her for that and then she got mad at me for asking. I asked for taco sauce she said that all I have and shut the window. My order was incorrect. She shut the window mid conversation. 20 minutes later after me blowing my horn she still ignored me. I drove off overcharged.
Always super busy, u have to wait a bit for ur order. But, they try there best to get u in and out. Customer service is nice.
walked in, stood at the register, was pointed at, then immediately ignored as if my existence in their lobby was a burden. so i left and i won’t be back. this staff needs to be HEAVILY reviewed because the customer service is TRASH.
Never will I go back to this location. The manager is disrespectful and I gave him the food back but he refused to give me my money back. Corp is replacing my money and hopefully they will find a better manager. And some employees who know how to give out the right food instead of playing with employees and being on their phone's
I regret not getting the midnight manager's name but she is literally an angel sent from the heaven's above. She is the most sweet, kind, selfless, generous person- and I am a complete stranger. She went above and beyond her duties of a manager that night. She deserves the highest of pay raise and praises!! I don't know if she will ever see this or not, but from one mother to another, I thank you from the bottom of my heart. Sincerely, mom of 4 in the RV heading to Houston ♥️♥️
I regret not getting the midnight manager's name but she is literally an angel sent from the heaven's above. She is the most sweet, kind, selfless, generous person- and I am a complete stranger. She went above and beyond her duties of a manager that night. She deserves the highest of pay raise and praises!! I don't know if she will ever see this or not, but from one mother to another, I thank you from the bottom of my heart. Sincerely, mom of 4 in the RV heading to Houston ♥️♥️
The hispanic guy gave me the the condiments I love without me even asking for them right when it was about to ask if looked in the bag and they were there, he literally read my mind food was nice and hot. I love this location
Everytime i come here its always negative, which is why i dont go anymore. I got a chicken sandwich that was hard to break apart, The fries were cold and my sprite was brown.