Best tenders in the food industry and mash potatoes highly recommend top of the line food service really go out of there way to please you what a way to enjoy weekend..
Lack of organization and management. Our drive-through experience was nearly 40 minutes. Employees looked loss and eager for direction
It was one of the best experiences for a Chicken Express. All of our tenders and sides were fresh. The front end was very nice and friendly. Tamika was the nicest person in the world. She was very helpful and made sure our dinning experience was great. Everything was clean,fast and friendly. 2 thumbs up and will be back for sure. This is our new chicken express.
We called ahead on New Years Day with a large order and were told it would be ready in 12 minutes. Not only was it ready at the promised time but everything was hot and fresh. Employees were very friendly and knowledgeable.
Lady taking order was pleasant...but not attentive to customers needing condiments and the guys filling orders just have you standing there m not asking may I help you smdh but I got my food fresh n hot.needa more than one cashier line at door.
My hubby loves their chix tenders, now they have actual spicy, not just the spinkling. Still very tasty, better than Cane's.
I love this location. They are always friendly. They have a smile for you no matter what or when the drama with another customer. There is usually a line, but it moves fast. I don’t mind the line because the food has always been hot and fresh. I always order the fish fillets.. They cook them fresh and will cook them well done if I ask. There is Christian music playing for you in the lobby while you wait(KLTY 94.9). Thank you for giving us such good service n food.You are appreciated and loved. Blessings to each of you for taking such good care of your customers.
Arrived at 9pm line was at a stand still, placed order at 9:10p, paid for it at 9:18p received refund at 9:47p. Tell me what’s wrong with the timing. I order the fish every time and waiting time has always been 10-15 min even during lunch time not 30 min or more. I requested a refund, the young today’s she told me the fish had to be cooked; duh, it is known for its chicken all other meat entrees (fish, gizzards and liver) have to be cooked when order is placed. The manager on duty was very friendly and courteous. Once he processed the refund, the order suddenly was ready. He offered it to me but I didn’t want it. Word of advice, train the young staff on drive thru window etiquette; customer can see them just standing around laughing/talking, drinking drinks as if they are on break when they have a line.
August 12, 2021 I went through the drive-thru on my lunch break a little after 12:15 I order a three-piece tender mix with gravy fries fries a jalapeno pepper and sweet tea. My lunch was incredible good everything was fresh the roll literally melt in my mouth all I can say is kudos to Chicken Express???
The service is good. The line drive thru line is just long. Besides the line everything else is gucci