I am very honest and forthcoming with my reviews. Typically I wait some time before speaking up, however when you experience poor service and quality it requires immediate attention. As a former customer service representative I believe every customer are in some cases right and as a professional even if they are not you solve a problem regardless.It takes a level of business understanding to respond to a customer that is acting inappropriate. However when you are providing a service and a customer is not happy with that service you fix it, period.In this case the customer service level here is the lowest I have seen. They do not believe in providing quality service or atleast edible food for their customers. You take what you get and trust me the quality is at an all time low. There is absolutely no excuse to be a small establishment and serve the worst food. I would drive by at normally busy lunch hours and there were never a crowd. That should have been a huge clue that something was wrong. I wanted some Mexican food and this was close, big mistake. Stay away from this location because you will not be treated as a valued customer and the food is terrible. I am not the only person to find this place a horrible example of Mexican food the reviews speak for themselves.
This place has the worst customer service and food. I ordered street tacos, received tough chicken with cheese no lettuce, tomato, just red chicken that looked like cheetos. The price 19.00. When I requested a refund the manager tells me they don't do refunds no one ever asked for one. How funny with the terrible reviews. No where on the menu does it say no refunds. To add insult this terrible manager says she appreciated my business,but refused the refund. It is not a place to get quality Mexican food it is a place that lacks all standards of quality Mexican cuisine.Black people stay away from here or any one that wants quality Mexican food, this is not it. The food and service is terrible.
This is the worst place I have gone to for Mexican food and their prices are ridiculously high for the mediocre food you receive. I would have given no star, but that wasn't an option. To charge $3.25 for a small taco that had tough meat, no extra things like sour cream or cilantro is appalling. If I wanted meat and tortilla I could have purchased an entire pack of tortilla and a pack of chicken for less. The cashier who is very concendesing as well as unprofessional is the second reason for staying away and the manager that usually drives a big yellow truck is the third. My suggestion is to find somewhere else to go that not only appreciates its customers, but takes some pride in the food they prepare.
I love how marinated the meat is and how juicy and tender the meat is, regardless of what type of plate I get! Everything is always fresh and and I could go there everyday I would! Lol Thanks for having the same food for years! That place has been by my grandmother's house since I was a kid! God Bless!
Just moved into this area. Had been to other cesars tacos and liked it. Had the pastor. No flavor, meat was tough. Couldn't hear a single thing from counter person and had to yell to order because the music was so loud. Wont go back.
Would Not recommendI love Spanish food so much it’s hard to go wrong with it !!!! but this was by far one of the worst experiences !!! Food was not fresh or warm !!! They gave me stale chips!!!!Even after asking for fresh food!!! Instead of being helped I did not receive it!!! The person that took my order got. Offensive and I left with a promise of a refund that never came back!!!!!!
Desde hace tiempo el lugar es un desastre pésimo servicio y la comida ??????
I like them and have been goin a long time. Just wish they weren't so stingy with the dried up limes. They'll give two little slices for 4 or more tacos,stingy on the meat but keep goin up on prices.
If I could give this place no stars I would. I left a review a few years ago about how slow they were. We waited over an hour in a line we couldn’t move out of it for a small order of tacos. Now I placed an order online thinking maybe this way we don’t have to wait. Well I was wrong. They charged me to only arrive and have them tell me that they never received it. When I called the chow now they are associated with they said it was Cesar’s Tacos that needed to accept and they didn’t. Thankfully chow now refunded my money.If people don’t know how to run a business they should shut down. I will definitely be telling people what to expect before going.
The plate I ordered was supposed to be enough for 2 people and it was really only enough for one person. The flavor was good but the amount was not worth what I paid. Disappointed in that should be more for the price.