Went this location everything in the warmer the young African American girl with braids dont listen I asked her for sweet potatoes casserole and another sweet potato casserole and spinach then she asked me what is your other side I was like sweet potato casserole than give a a side of sweet potato casserole and spinach than my husband asked for a extra sweet potato casserole for a 1.00 then the Hispanic girl said it's only what a meal which is understandable my husband ordered a meatloaf meal so I said could you give my husband a side of sweet potato casserole so we paid the $2.99 for his sweet potato casserole but for me I did not receive mine the young African-American girl with the braids was rushing and didn't even get my order right she left off my extra sweet potato casserole and I was the one who asked before my husband did I kept telling her I wanted two sweet potatoes casserole and spinach but instead she gave me spinach and sweet potato casserole I was going to pay just give me what I ask for I know it only comes with two sides stop trying to tell people what they want and give them what they want I been in Duncanville 13 years.
I don't know what happened the day I visited but there was no food out on the line.everything was in the hot box or refrigerator. I have not been back since.However, in the past, this restaurant is usually very good.
The sweet tea at this location isn't proper sweet tea, it is a glucose overdose with tea extract. I had to dilute about 8 oz of the sweet tea with 22 oz of unsweetened tea for it to be drinkable.The warming platform seemed to be broken so all the sides and pit pies were in the warmer. The corn bread was tasty. The chicken was warm and delicious, but a little dry for dark meat.The pot pie was a major disappointment. The meat was dry and milly and everything in it was mushy.The employees were polite and respectful.
Today I came for a dinner lunch and I like to give credit where it's do... Mrs Jadd was so kind and very professional and her team was nice as well. Great job
Literally just left this location at 9pm an was told there was NO MEAT. Just sides. Then asked how long for some meat to come out. Everybody death all.of sudden. If your employees don't wanna work then close the store instead of riding the clock.
Bad service, not coming back.
Brandi has the best customer skills i seen at all bostons market stores!! Great job
Oh my dear goodness the young lady that works there that has the fluorescent hot pink braids I have never met somebody so rude anywhere.!!!! She definitely doesn't need a job in customer service!!!
The food was delicious, however the service was not good. One man served up some of the food that we wanted, stopped before we were done without asking if we wanted anything else and walked away to work on prep. The remaining woman ignored us, helping people who were behind us in line once then a second time as we stood there waiting. At first we were confused and didn't know if the man was coming back but then we had to alert the woman that we were there before the other people behind us before she finished our order. No apology from her for ignoring us, none from the man who left us and continued prep, although he could clearly see us. Very frustrating and felt invisible in this store.
Quality of food has definitely gone down hill. Went for just macaroni & cheese. It was old & over done. Like mush. Awful.