Usually there’s not many problems with this Starbucks although the new employees need way more training. They were wayyyyy too slow with taking orders I mean there’s no sense of rush and everyone is taking their sweet time. Also, the cashier was confused when I told her I wanted and Iced Triple Espresso with Blonde Espresso… she was looking around on how to make it blonde and then ended up asking for my phone to look at the script I had written and just held onto my phone for about 5 minutes figuring out how to input this simple beverage and ended up making this ?? (attached) which was way more expensive than my og $3-4 order. I had to reiterate multiple times the size and creamer I wanted it was just a mess. I entered this Starbucks at 12:21, it’s 12:53 and I still don’t have my drink and have class at 1 rip.
Beverage was okay , but the service was extra slow. I thought the location by my house was slow. It's on campus so they have a captive customer base!
The person who took my order rolled their eyes at me when they couldn’t hear me, and the person making the food did not use gloves.
they always are training newbies who will either mess up your order or charge you extra at least 50% of the time
High quality food and awesome settings. Love it.
5+ people behind the counter with one person taking orders. 3 registers I the store only 1 or 2 get utilized and out of those 2 only 1 is cash which they neglect to tell you before hand its only after you've waited 20 mins to reach the counter that they share that information. This is a poorly run place, people just stand around looking lost and constantly asking how to do this or that. The signs that ask for patience I totally understand but there needs to be a cut off point to where those aren't needed anymore. It's a disservice to have those up and still employ people who can't grasp which button to push or where to grab this from. Total disfunction and unorganized. By far the worst place on campus
My wife says Kroger is my second home. Lol
Very nice waitstaff, especially the cashier who's name I unfortunately don't know. He's always really nice.
Its fine its always crowded just go to the one next to the library
Great coffee place at UNT main campus, nice outdoor sitting area