Great service but terrible management.I went to have lunch and was seated at a booth. We ordered our food and received our drinks, and shortly after, my mom and I discovered ants crawling on our seats and table. We didn't cause a scene, but we did alert our waitress, and she moved us to another table shortly after. When we had finished our food, the waitress handed us our receipt and told us that the manager only took a discount on the strawberry daiquiri we had ordered. We immediately asked to speak to the manager, and after my mother had told her, not only did we leave the drink at the ant-ridden table, but she barely touched it. Knowing we weren't about to pay for something we didn't have, the manager responded snarkily. "I understand your situation, but ants are not something I can control." She did remove the drink afterward, but I did not appreciate how she talked to us when we were more than kind about the situation. The waitress and the hostess were great, but I wouldn't return to this location again.
We had our drinks and ants started coming across the table and seats. We informed the waitress who was really nice and the hostess. They seated us in another area. We then received the food we had already ordered and at checkout the waitress informed us the manager wasn't taking off the drink that I had I left due to ants. I asked to see her.She never apologized but said that it was out her control that they had bugs. Then she took the drink off the bill only cause I stated it was at the other table still full,and I wasn't going to pay for a drink that I couldn't drink.
They took so long to bring out our food. We were served chips from another table, 3 full grown adults given one bowl of cold Salsa chips from one table over. Smh. There was another table who came in as 2 full grown adults and a baby, and even they had 2 hot chips sent their way. The dinning experience was so bad, they forgot to bring back my debit card after i had finished paying for our meal. I had brought my dad over for his birthday and this experience was truly horrible. I don't give bad reviews, even the bare minimum service makes me smile. But this was just not good in any way. I hope they change and treat everyone equally. Also, their serving sizes are small. Just an fyi
All ways to order online weren’t working. Called in and was placed on hold for 5+ minutes before taking my order. Arrived at the time I was told, called inside, and no one came out for 10+ minutes. I went inside, wasn’t greeted, then eventually got my food. The portions were pitiful (especially the queso) and the food was mediocre, at best. Chips were inedible (super stale). We won’t be returning. Sad to see a favorite go so far downhill.
Took a bit before a server came to take our order.. The food came out subpar, It either had no salt or too salty.Customer service sucked very bad! As if that is not enough, when it was time to pay, the waitress brought the receipt alright but left the card behind. One thing I know for sure, I ain't coming back.
We arrived and wanted to sit outside. The tables were a bit wobbly and paint was peeling. Some nice table covers would help. Went inside instead and had a server ready to take out order.She was very professional and quick. The food was great, no mess ups. Overall all good dining experience.
Stopped for a late lunch here Thursday 3/17/22 and wished I had gone elsewhere. The chips and salsa were good. The Fajita Nachos, House Margaritas and service were poor. I tipped as a courtesy but do not recommend this restaurant.
muy buen servicio, y amabilidad de la mesera
Grande fajita trio was outstanding. Keith was an very helpful and friendly server. Visited at lunch time on a cold day and had a great meal. Thank you!
Food was decent, service was OK. We had a party of 15 so will give them some grace for the speed of the service, but having no silverware, not ever bringing the water, and waiting till we were almost done eating to bring the second drink was fairly annoying.