I have never in my life been treated so poorly by a “Manager.” Sadie who was working 1am 6/24 is the most incompetent worker I’ve ever met, I understand why she works at McDonald’s. ZERO customer service skills, doesn’t train her employees so drive thru line is wrapped around the building, this was pathetic. She is not a fit for this store or any customer service job. I was picking up an Uber order as well as trying to be a customer and she told me I had to drive back around the line that was again to the street. I refused to move until she let me pay seeing as the original lady at the window took my card and then didn’t know how to ring up the order so the manager then got pissed because she needed to do her job. Heaven forbid she has to help assist her employee. The “manager,” then proceeded to throw my card at me and yell “GET OUT OF MY DRIVE THRU, YOU ARE NOT A CUSTOMER.” I sure as heck will never be a customer there again and will never ever grab another driving order for them. You don’t treat customers that way. Seeing as I’ve been to this location many times and have never seen her, I hope she’s a temp. I’d give this location a zero if I could and only because of her. She literally threatened to call the cops and I told her to do it, she pretended too but is probably on drugs and that’s why she didn’t commit. I did nothing wrong. She’s horrid. Edit: not only does her attitude smell of decay so does the inside of this building. After calling Door Dash they informed me to file a police report with this individual. She’s too aggressive and is a liability for this store. She’s going to hurt a customer if y’all don’t carefully watch her.
Stopped there to get food on our way home from Dallas. Ordered our food and we sat down waiting for our food to get done. Half hour later I went up to see where our breakfast food was. Found out they gave it to someone else. Asked if we could get our drinks at least. The guy grabbed a cup and said here. Rudely. Waited another 15 minutes and went back up to see where our food was. Someone deleted the order before we got it. Now it was lunch time. Employees and manager was rude and not professional. Worst McDonald's I have ever been at, for customer satisfaction.
Worst staff ever!!!! The employee named Austin (blonde hair short built like a the kid from how to train your dragon….and not in a good way) called me the B word and the manager nor staff did anything i went inside and asked for mgmt and they all just looked at me like i was dumb….then i had to return because they forgot my drink and the manager named Janeth (built like tina form bobs burgers….not in a good way) ignored me at the window and was laughing at me when i told her how bad the treatment was.
Trash, every night after midnight they decide to "only take cash". Too lazy to do their job. You work at McDonald's and you're literally too lazy to take care of your customers. Big trash. Even the homeless people that are constantly congregating out front at all times have more hustle than the people pretending to work inside.Do Better
This McDonalds has let me down before more than once, so before I ate here today it had been a few months. I always get the sausage egg and cheese McMuffin meal because this is one of the few locations that sell breakfast all day. I don’t know what has changed but keep it up because I went here twice this week and both times my meal was hot and fresh like I like it. The strawberry cream pie was hot too. So good. You have rekindled my faith in this location for the time being. Thanks and keep up the good work.
I go to McDonald's to get the mcrib about once or twice a year. I asked for extra pickles, denied. I was wicked disappointed that super size is not an option but the service was prompt.
McDonald's is still one of my favorite places to go but they got my order wrong not once but twice. How hard is it to make a Quarter Pounder with bacon no cheese and no mayo. Good help is hard to find. What happened to the days of taking pride in what you do?
It took 20 mins to get my order. I had to literally walk in. Tell them I've waited 10 mins in the 1 reserved spot. Then 4 different people asked me what I ordered. Then I waited another 10 mins to actually get my order. This not the first time I've had an issue with this McDonald's. I definitely won't be going back.
Cash only nightly because of the "system rebooting" but then it's updating after too?! xD so what you mean is night shift likes pocketing cash. I'm shocked that managers are still getting away with that. It was a big issue at locations outside of major cities for a while. I mean. Customers get their food, but store owner should be keeping a close eye on them.
Were there on 11.6.21 and had a bad experienceThey gave us the wrong order after waiting 24 minutes for ur order.Bad experience at this location