I would not recommend the Burger King in Denton tx on the south loop. There’s an old lady that works at the window taking orders and she’s always rude. I’ve never had a good encounter ordering food from there while she’s there. The next time I go I’m going to give her a taste of her own medicine and be rude to her. She should not be the face of the company
Burger king is so gross. Not only is the food gross but currently they are providing financial backing to the Kremlin as they slaughter Ukrainian children.
Burger king is my favourite go take out fast fast drive through, I like jalapeño poppers they taste so good. Even I liked Chicken King Spicy sandwich.
If I ever have brain damage and decide to try this place again, and get SCREAMED AT through the window like that again, I will be walking inside and expecting an apology to my face, and will not leave until I get one. Having a bad day doesn't mean you verbally berate and scream at a customer like that. This location sincerely needs shut down, for multiple reasons. Idk if I have more staff complaints or about the location, this place is a joke filled with the most unprofessional folx
Google and burger king app said drive thru is open till midnight. I Order via the app at 10:39 pm for store pick up only to be rudely told by a rep the store is closed at 11pm and thy never got my online order. Not sure if this store is short staffed in the evening but it was very obvious she didn't want to process the app order and should have been honored it as it was sent during store hours.
There are 215 one-star reviews of this location, now at 216. This doesn't include two-star reviews, and this doesn't include the dissatisfied customers who didn't even post a review on here.This means that 215 confirmed people, now 216, can't even think of a positive feature to bump their reviews up to two stars.Moreover, there was not one reply from this restaurant to any of the one-star reviews apologizing for their lack of service, because this would force accountability, and accountability is too much work.To make it fair, even those posting five-star reviews here didn't receive one reply from this restaurant thanking them for their compliments. In conclusion, whether a customer's experience was good or bad, the restaurant is indifferent about the feedback, regardless if the feedback was genuine or disingenuous.With that being said, it's only logical to conclude that providing customer service is not only avoided in this restaurant, but it's prohibited. I have to assume that this is the case, and I have to assume that the punishment for making customers satisfied is a firing. If this is indeed true, having this restaurant still open for business means you're advocating for an unwelcoming atmosphere, you're advocating for lost profits, and you're advocating for more one-star reviews to come your way which, by now, is considered a small dent towards the abundance of one-star reviews already in place.
Am I the only one who noticed rude customer service at drive thru? The guy did not say word. All I got was a very mean face. Like he was bothered to take my order. Needless to say, he looked like he just woke up, no face mask and you should take a look at the drive thru window. It is filled with dirty finger prints. Discusting. Makes me wonder how the food is "really being handled". Never again!!!
Worst experiences ever! The Chu Chicken sandwich Great commercial but in realityHorrible sandwich. No. More!
Burger was mediocre and dry, fries were undercooked and over salted. The other burger King in town is much better. The service was really good and the cashier was very nice though.
Don't come here for milkshakes, the machine is always 'down'