No Longer recommend this Bar.. Rude Waitress Long Brown hair and is Jelious of my success. She wouldn't give e me her Name.... I told her I'm reporting her to the owners which i have met...She just a ugly inside and Out.... Bar Trash for real....Loser Waitress.... She looks like she walked out the trailer Park....
Came in cuz a buddy said it was cool, shouldn't have listened. I know when it's busy it can take a bit for wait staff to notice you but I watched them look at me (not make eye contact mind you) multiple times for about 20 minutes before I finally moved inside, waited another 10 minutes before anyone asked if I'd been helped and then had them hand me off to the bartender (who seemed to be the only decent worker with any ethic at all) who had to walk all the way over to my table to take my order. And they had PLENTY of staff but they were chatting with regulars or what not ignoring whole sections. As someone who's worked front and back of house for years in multiple states I just can't excuse bad service. The food wasn't that good either and they had problems with their taps so the beer wasn't even cold, smh, for reals. One star and only because of the one bartender with good work ethic, go her.
I am a 100% disabled veteran. The short chubby woman with the brown hair refused to accommodate my service animals. She would not let me inside to use the restroom as I had been seated outside. This establishment is in clear violation of the statute under the Americans With Disabilities Act. They have a “dog friendly” patio but my working dogs and I were treated with the utmost disrespect. The food is terrible and the service even worse. Expect a lawsuit for your violation of the federal statute under the ADA, Loon. Do not patronize this place.
The only reason we are giving a 4, because of the bartender KELSEY! She was amazing. She was the only server/bartender working from open till 4/4:30. And she was on it. When she stepped away for a much needed/earned break, I went to order another beer and fries. The OWNER took my order and said “I’ll let her (Kelsey) know when she gets back”. Eventually the owner brought me the beer. Never asked the name on the tab or anything. But, KELSEY delivered all day. She rocked. Will come back only for her. If she’s not working, I’m not coming. Thanks girl! Happy new year.
I came in last night with my boyfriend and Ashley gave me a great customer service!!! Her pizza recommendation was amazing !!!!! She is the best thank you Ashley!
Great value for your money. They have a good tap selection, stiff drinks and a good variety of food.
If you plan on going in here, expect to be met with the workers having no customer service skills whatsoever. Staff was pretty rude and unfriendly.
Never a bad experience here. The staff is so friendly and goes above and beyond here. Love the environment. So nice to sit outside and enjoy a meal and drink in a quiet area
Great neighborhood bar and grill.. Water bowls for the dogs
Love the Loon. Great food and drinks. The staff is awesome! The owners are wonderful. I would recommend all to stop by pull up chair and enjoy yourself.