I am day 3 into the 5 day cleanse. A lady delivered my juices to my house ( which is amazingly nice that she did that). Two of the juices taste amazing to me, the others are good. There's only one that not the biggest fan of, But hey that's juicing. I've just never been a cucumber fan so I'm sure someone else will love that one :). I've been super happy overall. I do wish there was a little more information about does and don'ts while doing a cleanse, I'm new to this. That's the only reason I didn't give a 5. I've recommended it to friends.
Super Disappointed! This place used to be so great & always fresh. We ordered 2 five day cleanses that were split up over two deliveries. The first five days were decent and only one juice had gone a little bad, which is totally normal for fresh juices. The second set was terrible. All of the Wake Up juice was fermented and exploding. I called the store and they were quick to replace them but it should have been checked. The girl at the store said they were fresh but when we dumped them in our sink they were thick as slime. No way fresh. That was the second hiccup. At this point my fiancé and I are 6 days in on our cleanse and can tell good from bad juices. Last night we must of drank another bad juice because we are both sick with stomach cramps, cold sweats, like food poisoning sick. This is not our first cleanse so we are familiar with the symptoms of cleansing and these were not them. Not to mention us both getting sick the next day. The big issue is none of their juices have dates on them, so you have no clue what day that juice your drinking was pressed. So sad considering this place use to be great! ***Response post owners response- I actually used to frequent your Oak Lawn location which closed. I also ordered online and only spoke to your team who had some questions. This was purely constructive criticism which I can see from your history of reviews, you don’t take well. Not once did I mention the juice tasted bad. The juices were actually quite good, there was just issues with freshness.
Save yourself and your money. It is way over priced and does not taste good. I ordered a juice from their fridge that was recommended by the employee. It said “shake well,” on the bottle, so I did. This thing was so FERMENTED that it exploded all over me. Orange turmeric and carrot juice everywhere. When I called to let them know they said they cannot process refunds and that they would have to request it via the manager who is not on-site. They said I could come back up there but I was so far that I didn’t have time. Waste of $10. This is my second bad experience here and my last. I’ve been reading the reviews here since this experience and you can sense the lack of professionalism based on the responses from the business to their bad reviews.
I'm not usually a fan of juice shops, but this place really is exceptional.
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Juices and great vegan food, including meals to-go.
Beautiful juicery, inside and out with a friendly establishment aura..their juicussies are lit rally the best..noticed definite improvement in my health, especially on giving me a healthy glow. the crook and maker margarita seltzers are literally one of the best alcoholic seltzers I’ve tried, and recommend. will definitely be trying some more stuff whenever i visit.
Unbelievable!!! We used Roots in Lakewood off and on for years. Their product was good, always understaffed, but we lived with that. This last 5 days experience has been simple indescribably bizarre. STAY CLEAR!!!!!!! CanNOT over emphasize this. Talk about passing the buck and coving their butts! It’s simply beyond words. Since ordering online on Thursday it has been nothing but one debacle right after another. The list of issues just kept getting longer and longer with each interaction. I think the neon signs issue is a styrofoam cup with white powder in it, as part of the cleanse package, with no label of ingredients and no written instruction should explain in simple terms how crazy these guys are. When questioned about that I was told, “Well your husband was explained what todo with that when he picked up.” Wow, is this an official business or did a friend put it together to help another friend out that was feeling under the weather?Please, find another reputable juicing establishment that has integrity, wiling to make good on their mistakes and has competent help!!!With home delivery available, you don’t have to have a juicer that is local!Kimberly Snyder has exceptional juices and cleanse packages that I have used in the past and is exceptional!There are also some places in Chattanooga, TN that are superb. You can bet I’ll be planning ahead from now on and won’t think about Roots Juices EVER again, even in a pinch!!!!
horrible customer service, super unfriendly and taste awful. I guess if you want heartburn that lasts for a couple days try it out
We were eating next door and decided to check this place out. We walked in and weren't really greeted and then when we were we told the 2 girls it was our first time there. One girl was new and she was nice the other girl was rude. She was just telling the new girl what stuff needed to be ordered on the next order when I was waiting to ask them a question on the products. Before I could ask the girl talking about inventory said they closed at 5 at which point I just walked out because obviously they did not want my money or answer any questions. I unfortunately cannot recommend this place based on that. Would have been nice to actually try one of the products but couldn't deal with the rude customer service.