Ordered online to pick up dinner to take home at this P.F. Chang’s. Taste is going downwards… I requested my food to be spicy ?, and it was bland at best. Didn’t even get any hot sauce on my online order, but gave me a bunch of soy sauce packets instead…The kid’s noodles seemed to have more carrots ? than noodles ?. It’s supposed to come with a side (fruit), which wasn’t even placed in our bag.There are plenty of other places to choose from these days for my fried rice ??cravings, which I might have to venture out.
We were a table of 2 that waited 45 minutes to be seated. Once seated our interaction with our waiter went from being abrasive to almost no service at all. The waiter came to our table and asked "Do you know what you want to eat or the appetizers you want?" No, hello or hi my name is. Our food was served out of order. We had appetizers showing up after our main dish. Our waiter disappeared for over 20 minutes and we had to request items from other employees walking by. Our Food was disappointing. Orange chicken didn't have a hint of orange and the rice that comes with the dish never came out, ma po tofu was okay, signature lo mein was dry, spring rolls were good, dynamite roll was delicious, crab wantons were disappointing, lettuce wraps filling tasted bland. The fried rice that came with the ma po tofu was missing depth. Overall the service and food was disappointing but the dynamite roll was delicious. As a patron I should never go neglected for over 20 minutes. I would never come back to this pf changs and may never step foot in any of their locations. as it will be a constant reminder of the horrendous service and horrible food at this location.Food 2/5Service 2/5Cleanliness 4/5Atmosphere 4/5Parking 5/5
Loved the food but the service really bumped up my experience. It was so icy tonight so I wasn’t even sure if they were open. Matt the bartender took great care of me while I waited for my to go and the GM David ensured I got my food in a timely manner! Thanks to everyone for really helping a girl out!Ps. The pomegranate spiked lemonade is amazing!
Amazing food, great atmosphere, but the reason why I’m gonna become a regular here is the outstanding amazing 10/10 service. Danielle if you ever read this 1: sorry for miss spelling your name2: thank you for the amazing service
Great food, a bit pricey. Not the fastest service...and long wait too. Really like the patio, but not always open, even on certain great weather days. Chicken lettuce wraps are a favorite appetizer...so is dynamite shrimp. Sampler app is great for when you're indecisive- comes with dumplings, edemae, crab wonton and veggie spring rolls. Crispy honey chicken is great and so is beef and broccoli.
Joe waited on us and was excellent. The food was well done. There were two rough patches though. There were a few employees at the host stand when came in. Two of them were smelling their hands and taking about how bad they smelled. That was a little off-putting. Secondly, there was trash all over the floor which stayed unswept throughout our meal. Together those took the experience down a few notches.
Delicious food good presentation excellent service thank you ?????
la mejor comida chiná que hemos comido,con un trato espectacular.
Food was wonderful. They suffered a bit from shortage of staff but that is very normal in the restaurant industry these days. Only caused delay in seating but did not diminish the quality of the service once we wereseated. Only disappointment was that they did not have any plum wine.
One of the best bars in Dallas, great food, great service, and since we are talking about the bar, excellent drinks!