It was my first time at a krispy kreme.Was trying to order a dozen of the original without glaze to reduce the amount of sugar.Because their official twitter said you could if their hot sign was on.The lady who was already being rude, told me they don’t do that and proceeded to offer me what I was avoiding.Well I guess it was all a lie. Gas wasted.Time and date of visit: 8:40am, May 30,2022.From the other reviews I can tell they don’t read their reviews it’s been the same problem for over 2 years.
Great and friendly service! They made my two little boys feel extra special by taking the time to show them how the donuts are made!
Poor customer service, terrible work ethic and lack of compassion for others. Plenty of donut stores in Dallas. Skip this Krispy Kreme and help small businesses instead. They won’t let you down and are happy for your patronage.I arrived with my two young kids for breakfast at 7:20 am and wanted to take them in to have a seat and dine inside. Online and at the door it says dining area open at 6:00 am. Nowhere does it say they are closed inside and only have drive through. When we stepped out of the car a young employee dipped out of sight and an older woman who was working on making donuts saw but turned her head back around and looked anywhere but where we were.I pulled the handle and the door on the side was locked but with no indication of them being closed, we moved on to the front door and again, it was also locked. I looked for I sign or anything that said differently than the store hours had specified and saw none.I knocked on the door but the older woman kept looking away from us and ignored the fact that my children and I were standing in the cold early morning. I repeated to knock, thinking that maybe she has music playing too loud rather than ignoring a family outside in the cold. 4th time to knock, she turned around with a sigh and aggravated look on her face. She then proceeded to make a gesture as if she was driving and cut throat as if to say inside closed and we needed to get back in the car and go through the drive through.I tried to point out that she needed to at least put up a sign that stated this so customers wouldn’t need to go through what we did this morning.
Great doughnuts. Krispy Kreme is awesome.i will definitely be back. The service is very good. The parking lot is very clean. The restaurant is clean as well.
Friendly service and delicious food
I went to the Krispy Kreme on Marsh. I ordered 2 doz donuts. They gave me the wrong donuts when I called the manager said we dont sell krispy kream donuts anymore. Then hung up on me. I would advise people not buy at this location very rude manager. He told me to call the corp. Office and hung up again.
Just left Krispy Kreme and meet the most Pleasant drive-through lady her name is Sabitha. She took our order with easy and was so nice when we pulled up .. hope I get her next time .. Thanks for everything
Whenever I'm out and I see the Krispy Kreme hot donut sign, I stop whatever I'm doing to grab one or two. They are absolutely delicious especially when they are FRESH and HOT.
I purchased the donut holes. They were fresh. I ordered a medium hot Coco. It was delicious. Nice and hot, like I like it.
The best price and delicious donuts, i used the app its super easy