Won’t be going here again. This is the 4th time I’ve came here with a problem (I’ve only been here 6 times). Usually they’ve been out of your classic glazed donuts the times I’ve gone around 9:30-10 AM.So this time I went extra early 5:40AM. I ordered a dozen glazed donuts, 2 maple, and one chocolate sprinkled donut. Guy in back dipped a nice fresh maple donut for me. Well after she checked me out I Checked the box and only saw one maple so I politely said I’m sorry made a mistake I thought I ordered 2 maple donuts I only got one can I please order another one but I’ll wait until after you help the next guest because I don’t want to hold up the line. She agreed and helped the next guest. He ordered a maple donut and a very few other things.After he checked out I stepped back over and asked to pay for the maple donut that was supposed to be my second one that I knew I ordered on the first one but was trying to not make her feel bad bc we are all humans and make mistakes but I know I ordered it bc I always order the same thing even if I know they don’t have it. Anyways she just looks at me as I’m holding my bank card up ready to pay and she says oh no we don’t have any maple donuts only 2.So Not only am i frustrated that I stepped away and she knew I wanted a second maple donut and just gave it to another person but I’m more upset about the fact that she just lied to me for these maple donuts were freshly dipped and there were more fresh donuts not yet dipped or sprinkled she just didn’t want to run my card again and as I’m walking away I pull out cash and she tries to help me then. I proceeded to walk away bc she lied to begin with.I understand not wanting to run a bank card bc of the fees the bank charges the companies but I had cash too all she had to do was ask to use the cash instead bc of bank fees.Oh I forgot to mention with my first order she even saw my cash when I was pulling out my bank card.
I went in for a variety of donut holes as donuts are so messy. I had a donut hole that was half donut and half croissant which was very good but overly sweet
Bad customer service. The lady in the front was rude and very impatient. When customers come in and willing to spend their money without being rude, make sure you return a favor. This place is a BIG NO for me.
Best donuts in town.
Great family owned business. VERY VERY FAST with transactions and helping people. I ordered a kolache and then ordered a couple things. The nice lady working the register was thoughtful enough to heat the kolache while I was ordering so that when I was done I'd have a nicely heated kolache to go. I know it doesn't sound like much but these are great touches to improve your service and it doesn't cost anything. This will be our new place to get treats. Thanks so much!
The jumbo jalapeno pig in a blanket is to die for.
Absolutely best donuts in town. Beats Krispy cream hands down
Gourmet donuts. Always fresh and with a ton of variety
These are the best donuts in DFW!
They need to take better care of clients.Heat up better the food