Ecstatic I’m always able to pick up lunch order so efficiently!! My go to for a quick drive thru order, chicken nuggets & fries are always cooked to perfection & lemonade is always so refreshing!!!
Why order large fries when they’re only going to fill them half way. Come on Chick-fil-A I expect better than that
I typically prefer to write rave reviews about a business but today I was treated absolutely unreasonably. I ordered a breakfast item before their “cut off time” and when I arrive to the location it’s 10:29am and there is a long line. When I get to the person taking my order, they proceed to tell me that breakfast is over and I can’t get my mobile order request. Mind you I saw the red alert on the app that breakfast was ending a few minutes from the moment I placed the order and live down the street so I decided to order and make my way to this location. Much to my surprise I am turned away saying they don’t have the ingredients at this point 4 minutes (due to the wait in drive thru line) later. While chick fil a prides themselves on superior service, this experience was absolutely unnecessary and could have been avoided. They easily could have made one more breakfast sandwich and made me a happy customer but instead the manager decided to reiterate their policy to me and mention that they cut off breakfast one car ahead of me. The service today was a huge let down and to hear their “manager on duty” state “policy” to me is just a lame excuse. The entire situation situation could have been handled differently but alas here I am writing this review for service that is less than satisfactory and hoping this doesn’t happen to anyone else.
Don't come to this location after 8pm. Person taking orders seems clueless and distracted. Took forever to receive my food which was not hot...it was just sitting there. Asked for ketchup and polynesian sauce and didn't receive either? If you can't operate having two lanes open just keep one open. Also was told to have a good night instead of my pleasure or Thank you. Please do better or have someone over the age of 18 present to help better serve customers. This is Chick fil A. I just expect better
Giving 4 stars because I haven’t personally been impacted but I’ve seen it happen. The food I’ve gotten here has always been good and orders correct. However, when you go through the drive thru, be prepared to be frustrated. They bring food for cars that are behind you constantly and they are stuck waiting until cars in front get their food. It doesn’t make sense at all. If they just made their orders in the order they were taken, this wouldn’t be a problem. But I’ve seen them bring out up to 5-6 orders before they get to the first car.Bottom line: either make the food in the correct order to begin with or at least plan to let cars out to keep the line moving. Fix that and I’ll update to 5 stars
Not only do they forget my deluxe sandwich they give me a medium amount of fries in my large fries box. The burger king beside them gives better portions compared to them
We are big fans of Chick Fil A but we wanted to express our disappointment that the outdoor seating has been removed at this location. We were hoping to dine on the patio this evening. Once the issue is corrected, we will happily remove this review.
Slow service! Ordered online 25min ahead of time and waited 20 after checking in. Talked to the staff and she wasn't nice or even apologized for the delay, It would have been much faster to go through the drive through.Also, they forgot to put straws!!! this is probably the third or fourth time forgetting the straws and/or sauces, Management, we love Chick-fil-A food but this issues need to be fixed because we fed up!
When does Chick-Fil-A ever disappoint? Forgot to scan my QR code for the points and the worker was kind and gave me the receipt to input and get the points. Was packed as usual but runs like a well oiled machine! Shoutout to all the employees there y’all are amazing! Keep it up and never get put down by anyone!
Slow service! Ordered using the app 20min ahead of time. It would have been faster to go through the drive through.