Subway

18050 FM 529, Cypress - 77433
107 reviews
Sandwich Shop
(832) 593-6001

If I could leave zero stars I would. We only did a mobile order from this location due to the 2 closest locations to us not being open past 8pm. Our order was all wrong!1) Our sandwiches were not toasted.2) All sandwiches had most of the vegetables that we asked for missing.3) Footlong subs had less than 6 slices of meat.4) 2 sandwiches had the wrong bread5) One of the Turkey sandwiches was missing the cheese.These were the worst sandwiches ever! They were cold and empty.We definitely won't be ordering from this location ever again.

My family's order was canceled for no apparent reason, I was really upset since this was the first time it has happened to me from a Subway restaurant. It should be required for the staff to inform the customer about order cancellations that are not done by the CUSTOMER themselves via the app or phone (ordering from). I find it quite rude to make the customer call the restaurant over a canceled order when it was the restaurant that canceled it...

Always super packed when we come, but the food is good and inexpensive if you get the app.

Store Was Clean, Friendly Service, The Veggies Looked Freshly Cut!

Pretty good place and clean restaurant, operates 24 hour, it was a bit crowded because it's was the only subway opens 24/7 in the area.

I order from here because it’s close to my house. I have order a total of 7times and out of those 7 times they have only gotten my order right once or twice!!!! I’m tired of them either not putting ingredients just messing up my whole order !!!!

The last two times I've ordered online they've been late by over 20 minutes. This time they were out of what I ordered, and told me 15 minutes after my order was to be completed. Really unhappy, would give a negative if it were possible.

Came here to make a delivery. Very disappointed. The one employee there didn't seem to have anymore than 1 week experience and was making orders with unsanitary practices like wiping his face and putting fingers in his mouth. I had to point out that he put his fingers in his mouth and should change his gloves before continuing to prep food. Also hardly had customer service. As I and 3 others were waiting, we received no acknowledgement until each individual order was completed(basically 10 min per sandwich).

My parents just had a terrible experience, employees was slow , didn't use gloves when making the sandwich and didn't put on gloves after he rung up a customer. Never coming here again!!!!

They burnt the sandwich of the guy in front of me. I shrugged it off as an honest mistake. After a 10 minute wait I was finally able to put my order in. They put it in the toaster and set it for 15 seconds. The timer went off and everyone in the whole store could obviously hear it. Both workers were so preoccupied that they left my sandwich in the toaster for over 3 minutes. Instead of immediately remaking my sandwich, they proceeded to serve the three people who came in behind me. I immediately walked out. I will never go back. 01/28/2022 11:30PM