Great place to get your smoothies.
This use to be my favorite location up until recently. I've been a long time customer of 6 yrs. Not sure what's going on with the new hires & their level of care & concern for the business but it's definitely been poor lately. On Friday ($6 friday) there was 1 girl working by herself for many hours..poor thing. I have experienced attitude over the speaker, half closed smoothies with smoothie all over the cup, no napkins, smoothies with chunks of ice, smoothies so thick I cant drink out of the provided straw, I'll ask for a foam cup only to receive a plastic one, extreme wait times...I have never been treated like this. I find myself driving further & paying a little more bc of the things listed above. My money & time are valuable and would love to continue to support the business but not with this poor service. Hopefully you can find some better employees.
The work environment at that smothie king was great. Those two girl radiant good energy. I will say this Rachel did drop my card so I guess that was the only bad thing but besides that it was great being there
Not sure what's going on on Saturdays around 11:30am but today I mustve waited at the menu for 10 minutes before someone took my order. Two Saturdays ago I waited soo long in the drive thru that I left. And I wasn't the only one that left. If Saturday is your busy day perhaps the owner needs to come in and help. Ijs...
Good service. Good product.The only reason for 4 stars is because they don't open on time as advertised. Multiple times I have stopped on the way to work and they are always 10-15 mins late opening and on several occasions have lost my business. Not just mine but several people have left after waiting. Need to enforce timeliness.
Bad service
Good work deserve good recommendation I saw testimonies from several people on this page talking about Mrs Trey Loudis and i also decided to give it a try if i would share mine also. I made an investment of $500 with her and got $6300 payouts without stress. Thanks alot ma, you are heaven sent i highly recommend her to you all and you will be glad you did. Contact her via WhatsApp:+1 (910) 447-9203 Email:[email protected]
Doors locked 9:03 on Saturday. Posted hours says 8am open time. Mildly annoying.
I visited this location around 1pm on 8/13/21 and it busy but the lack of organization inside was chaos. They had to remake 2 of my smoothies as they were not sure if it was made correctly. Another mans order was made wrong and it was the wrong size. I believe while I was there about 3 or 4 drinks were made but nobody knew who they went to.Suggestions to management as they have hard workers:-Print labels and stick on cups (similar to Starbucks)-While very busy both inside and drive-thru separate a few employees and have them turn off headset, as I believe this caused a lot of confusion and have them just focus on customers inside.- train shift leaders about organizationThe 5 drinks that were made were not of quality that the location typically has.Also, a young female was getting mad at a customer because his order was wrong. She said a couple times “if you let me talk, I am telling you”. The guy wasn’t being rude but he was frustrated that his drink was taking so long and the wrong size was put into the system. The young lady was frustrated clearly but she came off very rude.Hope the “rush hour” service gets betterMight want to have a training session where you challenge employees and shift leaders after hours and do a “rush hour” scenario with them.I gave 3 stars this time because I frequent the location but the drinks were not great and wait was way too long. If I didn’t frequent the location, I would have given a 1 star.
Not open at stated hours, wasted gas and time.