Says close at 10pm but stop attending at 9:30pm, even with the open sign turned onUpdate after response:well they said no to us and another customers were arriving also, so you're in a mistake, they say no during posted hours
Not as good as other locations I have been to. The waffle cones are so thin. Needs to be a little thicker.Update: waffle cones are still thin. But customer service is always on point. Guess we cant have it all.
Customer service: The young lady with the dark hair and nose ring, that was serving us acted like we were taking her away from doing something more important. She kept rushing us to make a decision with her body language and her demeanor as if there aren't nearly 20 options to choose from. Not to mention, my kid has special needs, and it takes him a moment to process.I asked the other young lady if she could put a lid on it because I'm taking it to go; she have me this small lid, for an overstuffed bowl and told me to eat the excess off of BOTH our bowls then put the lid on... What? What she should have done was at least ask me if I wanted her to remove some of the ice cream so that they're small little lid can fit on the bowl.Lastly, we chose not to eat there because every last table was dirty. It was three of them back there behind the counter with only two customers. Someone could have been tending to the rest of their facility.My ice cream basically dripped all the way home.
Guy at the counter did not pay attention to the order and got it wrong despite me clearly stating what I wanted. Very disinterested in customer service. Poor experience.
I have visited many marble slab locations but I've never been charged soooo much...EVER! This is the only location in the area charging for mix-ins. I hope they enjoyed this $12 bc I wont be bk
This place had a bad mothball smell. But this was a while back when I last visited. But they had lots of flavors of ice cream and some ice cream cakes.
I LOVE IT HERE!!!! That is all
All was fine. The store attendant was very courteous and helpful.
The experience was great! The Ice Cream was everything I was looking for. The service was very speedy.
Love their icecream.