During my visit, this location was understaffed, but for me, this does not excuse that the manager wasn't even helping in the line and no one was even close to acting kind or being polite to customers. The manager who refunded my order (after waiting for 30 minutes and then being told I would be waiting an additional 30 minutes because someone ordered 30 sandwiches, a fact they should have told me before allowing me to order) wouldn't even look me in the eye and didn't even speak to me as she refunded both myself and the customer behind me. Being understaffed and busy is no reason to be rude or hateful.
Avoid curbside pickup at all costs. They don’t care about you. They’re more focused on drive thru and walk in orders. Took almost 30 minutes past the time in the app to get our order. We actually had to go inside to get it along with the car next to us. Completely unacceptable. Based on other reviews it seems like this location has problems with time management and processing orders in a timely manner.
While visiting North Padre for vacation. We decided to go to this Whataburger for breakfast. After waiting 30 minutes for our food this is the taquitos we received and opened up back at the hotel. By far the worst I have seen and had. I gave them 3 stars because of the horrible food but the staff was great and very friendly.Moral of the story always check your food before leaving.
Great experience. Our cashier was so friendly…he even played back when jokenly asked if there was anything else he could get for us and I asked him if he knew the winning lottery numbers and for the first time in hundreds of attempts at many different places, this nice young man actually started giving me possible winning numbers. Food was very fresh! I was overall very pleased with my visit. Was the best customer service in corpus.
I only leave reviews when places are exceptionally great or exceptionally bad. this is the worst. the whole table had their orders wrong. They had to fix my order 3 times. An off the menu burger. Love spending half my 1hr lunch break trying to get what i paid for. 5 people in that kitchen and no one has a clue Locals proably won't see this but if your visiting on break or vacation and want some whataburger stay away from this one.
There are more Whataburger restaurants per square mile in this area than anywhere I've ever been, to the point where they don't even bother putting the exit number on the sign. If you miss it there's another one in a minute. That said, this location did a fine job.
Customer service and professionalism are unacceptable. The manager ”Andi” was absolutely rude and unfriendly to us after a complete misunderstanding or breakdown in communication on their end.Her accusations against my family were not called for, or justified by any means. Regardless of our situation, the management staff should have training implemented at this location in customer relations/conflict resolution.
This Whataburger is terrific. Fast and accurate on my order. Plus the drive thru could accommodate my big truck.
Simply Satisfying!We hanker for the bacon cheese burger!Daughter turned us on to the scrumptious Chicken Fajita! I love love love it.Anytime.This location is soooo close. ??
Wow what a burger! Liked the tomato Letty's and cheese on it. French fries were soggy and all broken up. Also too much mustard