I ordered the combo with bacon and asked for jalapeños in the burger. It was so amazing. I love burgers and this one was great! The fries were perfectly seasoned and even the Coke had the perfect mix of syrup and carbonation. It is rare to go somewhere and have everything you got taste perfect and it did! The gentleman that took my order was also helpful.
yes, steak and shake food is delicious especially the shakes. But the mall is to cold inside. it's already cold outside so idk why AC is on full ARCTIC blast. it's freezing.
Oreo milkshake had no Oreos ,an older gentleman with glasses and grey hair seemed annoyed when I asked for a milkshake.he shook his head and was rude to my husband. Seemed like asking for a milkshake was such a bother to him. The poor workers looked sad too. Do better Steak ‘n Shake
Very rude people working here, especially the older gentleman I think his name is able. He is always in a bad mood and very rude. He doesn’t have patience working customer service he’s definitely not customer service friendly and it’s an on going issue. It’s been multiple times that he’s been disgusting to me and other people as well that I have sent to order for me to avoid him taking my order.
Bought a Frisco melt burger. Very good . Kinda like a patty melt. Got a free burger by doing surgery on receipt so we got a double patty burger. Great flavor. Also got a free Nutella shake by getting on their app. It was thick and creamy. Really liked the thin and crispy fries.
Cashier was friendly and fast. Food was cooked fresh and delicious! Line was long cause it’s that good!! Wouldn’t mind waiting though
Great steak sandwich ???
Burger and fries were good. But the oreo cookie shake i got was a let down. Barely any oreos in it and very thick
The cashier Abel D gave me the worst service I've ever had at LA Palmera food court. First he tried to tell us he was out of a burger advertised and went to confirm only to come back and say yes they have it then when we asked him to make it a combo he said it couldn't come with fries and a drink but that's not what the sign said as you can see from the photo. Maybe steak N shake should hire someone that wants to make sales.
The shakes are okay... they should be awesome.