WOW!! UPDATE 4 Years ago and now in 2019. AWESOME SERVICE!!! Profressional and they are Einstein's in taking your order, Expert level of service and After 4 years They are still "KILLING IT." This is my #1 Panda Express in CC. The TEAM of Employees here deserve a Bonus in My opinion....THANK YOU FOR THE EXCELLENT, PROFESSIONAL, POLITE CUSTOMER SERVICE !!! HIGHLY RECOMMENDED. (2015) William was professional, FRESH....Service would be even better to have 2 people, when there is one serving a customer and others up to 2 separate customers waiting. But still worth the wait, if I had to, but was being served. I'LL BE BACK!!!!!***UPDATE : MAY 2022 *** Back again several times this year and still getting Great Service. Best times is 10 am and 1pm , 3pm is good as well. A little on the outside, 1ST time for me, but not the norm since I have been coming here. Only human and perfection is hard to find, but with the quality of food and service with price. I don't mind. A+×50!!! See photos on the food portions, presentation and this is the one off of Saratoga by Walmart in between DQ and Popeyes! Service times are from my experience in purchasing my meals.
I keep having a bad experience with this really rude lady who works the drive-thru window. I get take out from here frequently and each time it has been her. She is not very friendly, never greets you, and is ready to just throw the food at you, never offers any condiments etc. I work in customer service and that is not how you treat customers. Also, just your body language alone can show rudeness/attitude without saying anything too. Hope management sees this and addresses this issue.
Ordered 3 plates (fried rice-beef Broccoli-string bean chicken, fried rice-double orange chicken, chow mein- string bean chicken- kung pao chicken) through the drive thru. When I got to the window they asked what I ordered and I repeated my order. Only 1 order was correct. The other 2 were a mess. I called to ask what can be done he said I had to drive back there (22mins) and return the plates so they can give me my correct order. I stated I should keep the plates since they were making me drive back and he said as per store policy they could only give me 2 eggs rolls. I said okay we'll figure something out when I get there and he hung up on me. (Drive thru had a long line and I just wanted to get out of there and for everyone else to get their orders fast.) BTW the questions or concerns (pandaexpress.comconnect) at the bottom of receipt seems to be invalid
I’ve been having a better experience here lately and the food has been tasty. It used to be a hit or miss but I’ve either been lucky or they have made improvements.
Food was solid per usual. But I had a pick-up order and requested utensils and chili sauce. It never ceases to amaze me how lazy workers can be, even with such a simple request. Additionally, this can be very frustrating for a customer who expects people to simply to their job. As someone with experience in Food & Bev, I always try to tip good service but experiences like this go to show that some people just are who they are and are unlikely to change.
I get the impression that everyone working at this location is doing a great job and I really appreciate that. The location seems popular and sometimes they have been out of something but my drive through experiences have all been as perfect as they really can be. It's nice to have a place I can eat where they will get the order in and out quickly and correctly. Thank you!!
The main lady there has a bad case of RBF. The food is ok, but that staff seems miserable. I think she’s contagious because when I left Panda, I had RBF. The food here is a hit or miss. If you go right before they close, the food is gross.
Arrived at 8:45. They already had lobby closed on a Saturday night. Then went to drive though where I was informed they would be closing an hour early and only had 5 items on the menu left. ? Every other time I come here they are always out of something. Never stocked. After tonight that's the last straw.
Used to be a tea bar but I was told on both locations that here in corpus christi there is no tea bar. I asked to speak to corporate and wanted to be informed on why the website seem to offer a service that they weren't able to offer to me yet a hidden tea is always available for the caucasian community.
I love that they provide the bowl meals, just enough for a person who doesn't eat too much. My favorites or Orange chicken, Sweet and sour chicken and beef and broccoli with fried rice. The drive thru is quick and polite personal.