Done with this location. Seriously go to rock prairie for a sandwich, they actually care at that location. The chips were the best part of my lunch here, and they cut up the inside of my mouth.
If I could get it zero stars I would. My 2 friends and I walked in here at 9:18. The worker loudly groaned and when we asked her if they were closed she said they didn’t close until 10. Before she started making the sandwiches she loudly said, “Whatever let’s just get this over with.” She was slamming our food around, groaning, and rolling her eyes the whole time. The worst customer service I have ever received. It was 42 minutes before closing and 3 simple sandwiches. I will not be returning until she is punished or fired.
Placed a mobile order and when I arrived they claim to have not recieved my order. I asked to speak with a manager and was informed that one was not present. There is only one employee with zero supervision working in this store. He called is "manager" on his personal cellphone and said that his manager needs to call his/her manager. The manager arrived and claims that my order did not come through to her system even though I have an order confirmation number. She stated "..you need to take it up with your bank if you were charged.." This store is in need of a new manager ASAP!Update: 10 mins after leaving I received a call from the store stating that my already 20 minute late order had just come through. I'll never eat at another subway again because of the lack of customer service and work ethic at this store.
When I picked my order I was looking to make sure I had everything and the employee came out from the back to say” yeah it’s all in there”. In a own that suggested how dare I check to make sure. He then quickly went back to where he came from. Sandwiches were made wrong lol. Don’t come here.
Terrible customer service
The employees and the food is good they just need more people working there to make the places look more attractive
I can make a sub like this but Subway taste very delicious
Great price for a sandwich.
This place doesn't even deserve A STAR. To start with ,the customer service was the worst i have ever seen in any subway stores. I asked for a turkey sandwich but the server provided a chicken breast sandwich instead. I feel extremely dissapointed and disrespected.I was ordering my sandwich and the server was rushing me, so i couldn't focus to watch how my order was being made. When i called politely to ask for a replacement, one of the server yelled at me and scolded me for not paying attention when the sandwich was being made. I sincerely hope that this matter is being taking care of seriously and this server be given the proper and essential customer-service training.
This was a good visit Sub and service were good, timing was well.