Ordered 2 smoothies via Doordash earlier. First time trying this place.Smoothies were fantastic… can’t believe I’ve gone so long without trying.Will definitely be back.
I have been to tropical smoothie many times and had no problems, but my experience today was horrible. I order three items: two smoothies and a food item. We received one smoothie and the food item. Waited for 20 minutes before approaching the counter again to ask about the other smoothie i ordered, where I was then ignored by 3 worker, one of which was on his phone. The young girl who took my order in the first place was nowhere to be seen. Eventually that young girl came back so I asked her about my missing smoothie. I waited again for it, only to receive the wrong smoothie in the end. Don't know what was up with the atmosphere today. But customer service was not on top of its game.
I love this place !!!! I come here during my lunch break ! I personally met the owner great guy! The food here amazing and im starting coming here when I feel like im falling down on my healthy eating sense work all time I'm rarely home . Thank you to whole staff that shows up and does what they can :)
I was inspired to visit Tropical Smoothie Cafe after watching a YouTube blog. The YouTuber had the jerk wrap and raved about how delicious it was.I'm a natural cynic so I took with a grain of salt but decided to try it for myself. The YouTuber was right... It was delicious. I went on a Saturday night. The place was super clean and staff was prompt in their reception as I entered. Everyone was super friendly.I had the Southwest wrap and my boyfriend has the turkey club flat bread sandwich. Both were super tasty and satisfying. The prices were affordable and the quality was superb.I waited until I got home to eat mine... Don't make that mistake. My lettuce was wilted from the heat of the other ingredients but that was my fault. Even with the wilted lettuce, it was still delicious!
Every time I come to this location my order is messed up, and they seem to not even care when mentioned to them.
Of course it’s nothing but girls in the back room…so I ordered a turkey bacon ranch which if you don’t know looks like a normal sandwich with turkey on it but instead what I received was a chicken bacon flatbread after my wife had told them she was allergic to chicken. The use of the wrong bread was one thing but adding the chicken after asking politely to make sure it wasn’t on anything, a total disregard to my request…this place has officially lost my business
Ordered a humus wrap from this place and when I took a bite of it I immediately noticed there was no humus. So they remade my wrap and again didn't see no humus. So to just double check I opened the wrap to see if it was in there and low and behold it was there but only a smear of it!! Total waste of money for a wrap that contained 90% lettuce??????
Expectations VS Reality... I've ordered this before and it's looked comparable to the advertisement, but who ever made this one didn't even try.
I wish there was one in Georgetown. I use you over smoothie king any day
Great location, fast service, friendly staff