Me and my friend went to this location at 8:00pm. We got 2 waters and some food and we were treated very disrespectfully by Sun. She kept staring at my friend as if he was a danger and when we got our food we noticed an item was missing so when we asked her about it she said she had no idea what we were talking about and just rolled her eyes and said bye.
food was rotten. plain and simple. called the location and chelsea was short and completely uninterested in helping me what so ever. never asked for a refund only wanted a replacement and offered to turn in the old sandwich. she automatically assumed i was just trying to get a free sandwich or money or something because she refused to replace or refund anything and refused to even let me send her the pictures showing the brown cucumbers. claimed that she had cut the cucumbers herself so there was “no way” they were rotten. they are brown and bitter. sounds rotten to me. had to throw it away. had to call corporate just to get anyone to listen to me.
I ordered food for pick up . I drive into the pick up parking spot and they let me know that they weren’t able to send one of their team members out with my food so that I have to get into the long drive thru line . I let them know that if I would’ve known that I would’ve simply ordered through the drive thru and not the website . Here I am 20 minutes later and I’m still in line waiting for the food I ordered 30 minutes ago but because they can’t send a team member out and the lobby is closed then I have to wait here in this ridiculous line
Went through the drive thru and the girls working were so sweet! Kalli and Lilianna thank you for the amazing service!
Don't come here! The food is prepared poorly (half filled soup, ingredients only on half the sandwich - just 2 examples).Worse Geoffrey the manager doesn't care and is unwilling to do anything to make it right.Go somewhere else that actually wants your business.
Every menu item is covered with something spicy. All the food is now southwest style. The fantastic Shlotzkys of my youth with traditional deli flavor and flair have flown the coop. Will never return there
Very friendly staff and are quick to put large orders together. Definitely love coming here when I get the munchies!
Always excellent. Big fan of Schlotsky's! Get the Deluxe Original you will not be disappointed.
Lobby closed… not great service. Items out of stock.
Chelsey - the Manager on duty is a peach. She told me that my 20.00 sandwich was stolen from Uber after she told me that it was onsite. I asked if she could deliver , her response was. Uber may have stolen it ! My reply, you just told me your looking at my sandwich.Her reply - they take my stuff all the time… I asked for the owner - her response , this is a corporate store. You can call tomorrow ?? Such a trash bag- hopefully this store losses all its customers!Chelsey should take up a job at the five and dime. She can negotiate those asshats.