Do not leave the drive-thru until you check every item. We only received 9 of 16 items, took checking and asking for the rest of our items. The girl was hanging up on people calling in. The line wrapped around the building and the inside was closed, if you drove away the only way to get your order fixed was get back in that crazy long line. Half of the items were made incorrectly and we had ordered on the app so there was no mis entry, Lesson learned! Stear clear of Cedar Hill Taco Bell unless you have a couple hours to waste sitting in line. It's one thing if the inside & outside is busy but the ONLY way to get food is the drive thru. How can it be so incredibly messed up? 1 of the 3-4 I could see was really working. Drive a few more miles and save yourself some time.
The service was terrible we waited for 30 minutes and still didn't get our food.We asked for our money back, and we left.The problem was that the kids working there really didn't know what to do. There was no management to guide them.We drove to Midlothian to the taco bell there.
Terrible customer service. Was waiting in line at the speaker for mins. I thought it didn’t work because no one said anything, drove to the window, All the kids just standing there looking at each other looking at me… like so no one’s going to take my order. They just in there standing around with their hands in their pockets. If I could they would have no stars. Smh. They are no attention, they don’t seem to know how to do their jobs or talk to people. Even though their was 5 or 6 people at the window. No one knew what to do! Went to Sonic!
If I could leave less than a star I would. The customer service tonight was absolutely terrible. My husband went to this location and tried to order items on the menu. They are apparently out of items displayed on the menu ($5 cravings box/ nacho fries box). The gentleman taking his order had an attitude when he tried to order the cravings box and said “we don’t have that.” Its already annoying that you don’t have something that’s on the menu. But please don’t have an attitude when I try to order it like I already know that. Wasn’t apologetic at all. He was very rude. This isn’t the first time. But of course, we have to come here if we want Taco Bell bc it’s the only location in town. Please do better or we won’t be back.
On line ordering was closed due to approching closing time.... AT 4:30 IN THE AFTERNOON! Government interference in the free-market taco-blocked me.?
Once we were done ordering our food in the drive through, they told us that the computers were not working so we went inside... then when we went inside, I smelled marijuana, not that I mind, because i too smoke bud, but it took forever for them to get us our food. Food was however cooked correctly.
Worst Customer Service ever!!!! Every single time we go there they are rude, always have a reason why they can’t fix specific items, refuse to give refunds so no matter what you order you can’t get your money back period! So they take your money, you get no food and get talked to like trash and cussed at but the lazy employees! I will NEVER go back to his location again! PS I used to work at Taco Bell ? and it’s nothing like when I worked at one! They need whole new staff at this one or shut it down!
Garbage, it's 7, drive thru informs me they aren't taking drive through orders. Go inside, 2 people goofing off on their phones. 1 person seemed like they were gonna take orders but no, left me in there alone. I guess inside was also not taking orders.Update: went back a different day, 11/30, 10:30, again they were not taking orders only "uber eats and door dash" so ridiculous.
Feels weird reviewing a taco bell. You know what you are getting here. Don't expect a 5-star restaurant, or chick FIL a level service.I got my food quick, and it was still warm. No one was rude to me. I am satisfied.
We frequently frequent this facility. Fabulous. Taco bout delicious...been enjoying the awesomeness of this Bell since 1998.