I am a kfc lover for years.Been buying at this specific location for close to 2 years with no complains until today.I just bought a meal for the whole family today,(4 large fries,8 piece bucket and coleslaw salad),being a Sunday,coming from church,very tired and my goodness, l trashed it all.Both the chicken and the fries were too salty, like abnormally.l guess somebody made a mistake ??♀️. I was very disappointed ☹️.
Online pickup is pointless. I ordered online pickup at 5:40, (order said it would be ready for pickup at 5:47) I arrived at 5:52. My order hadn’t even been started yet and it wasn’t busy.I sat and waited for 20 additional minutes, watching people come in order and leave with their food who arrived inside after me.. watched the girl who was told to start on my order take multiple orders out to the drive thru cars… and very slowly put my order together. They were so slow. I should have just went through the drive thru, I could have been home by the time I got my pickup order. What is the point of ordering ahead for pickup if it doesn’t get started until after you arrive and tens of people are getting their orders before online orders… it’s pointless. The chicken was also soggy and just yucky to the touch. I couldnt wait to get out of there. Customers inside were asking me if I had gotten my food yet and saying I should go up and complain until I get what I ordered. I will not be doing online orders with this location again, probably will just go to canes or Popeyes instead.
This was my first time eating at KFC. I was tempted by the Spicy Chicken Sandwich advertisement so I ordered the #14 via the drive through. Being a passenger, I ate in the car immediately after getting the food. The fries were fresh and hot, but when I ate the sandwich, it tasted stale and was not hot or even warm, like it had been there for a while.Immediately after eating my sandwich, my breath started smelling weird and I have a weird metallic taste in my mouth. I can smell my bad breath while breathing through my nose. My tongue has a weird taste now. It’s disgusting. I’ve never had an experience like this before. I’ve just brushed my teeth and still taste it.My sister also ordered chicken and her chicken was hot and moist as it should be. I’m not picky so i still ate mine cause I was hungry but now regret it fully. This is officially my first and last time eating KFC.
My food was warm, but they forgot an item. Had to go back and get it. They did compensate me the mistake
Worst KFC experience. Drive-thru staff was rude, and slammed slide door in my face. I'm sweet to everyone, so hoping she was having an off day. It is not unusual in Cedar Hill. It is why many folks refuse to eat in the city. Cooking it home is better.
Their chicken sandwich was crunchy, juicy, meaty and fresh. I was very satisfied
Went there just today ordered a three-piece tender combo and they gave me chicken on the bone.
Great location, wonderful staff and food was Fantastico!!
Very convenient very close to me In-N-Out that's what I like
Ordered the 3 piece combo meal, came with all dark meat. I guess you have to take what they give you, didn't specify only dark meat. Was going to say something but didn't want to wait in line again to voice my complaint. Started eating my ? and then when it was time to open my mashed potatoes I noticed there was no utensils, glad I dined in because if I had taken it to go it would not have been a good thing. Asked the guy for a spoon, he hands me 2 forks. ? At that point I was like just let me hurry up and eat my food and get out of here.