Zero stars!!! The female employee has the UGLIEST attitude ever. We entered and no greeting was given. I was looking at the menu because it was my first time here and I hadn’t decided yet. The female employee that worked today 5/19/22 at 7:30pm gave me sass and said rudely to let her know when I’ve decided. Next, turns out they don’t have much of their menu items. She then told me to get out of the way if I haven’t made my decision. This is my first and last time going to this location. Service was horrible and honestly if you don’t want to work then why be there and ruin other peoples day? I don’t even know how she has a position there. Corporate needs to do something about this because there are bad reviews here and yelp. She clearly lacks customer service and patience. She was more focused on her phone than anything. She should be let go. It’s only making people not want to come here.
Delicious donuts and many flavors
Drove 14 mins. To get here at 9:30 p.m place was dark and seemed to be closed early. Door operation hours say they close at 10 pm. Yet no one in sight.
Went to Dunkin in cedar hill a few weeks ago and I originally stopped going for a while because the service use to be awful but the atmosphere has changed so much. They hired the new store manager I believe her name is Denise and she’s always so helpful and nice. I always see her working hard to make everyone happy. Keep it up Dunkin in cedarhill you’re doing great and I will definitely keep coming back!
Wanted to try the salted caramel cold brew but they were out! Nice young gentleman offered to put the salted caramel cream in a coffee: so delicious!!
So I paid for blue colored water… no flavor at all!! Called 4 times to the one in CedarHill but no answer but the young lady on her cellphone at the window while the sweet curly haired young man was so professional! I wish I would have gotten his name. The star is for you young man!
Went on the 15th to get my niece done donuts and when I got there a girl with red hair immediately started off with an attitude stating there was no more Matcha and I would not get a refund. To which I suggested a substitution and she just let the window close. While I waited the workers got into it and started to curse each other out very loudly to the point I could hear them through the window. When they finished I got my donuts and the order was wrong and they said there was nothing that could be fixed. Won’t go when the ghetto night shift is there moving forward
Seriously, I paid for this! This is ridiculous. Put some effort into your job. If you don’t like your job then find a new one.
The staff here are amazing. Very kind, respectful, it’s very refreshing!
Great prices, love the taste of the coffee. Never a long line compared to Starbucks and they dont mess your orders up