Chapps Burgers (Cedar Hill)

140 West FM 1382 #200, Cedar Hill - 75104
163 reviews
Hamburger Burgers
(972) 293-9959

Was really disappointed and annoyed visiting this location today 5/27/22. Group of teenagers were very loud playing dominoes. Nothing wrong with dominoes, but a place where paying customers come to have a meal just doesn’t seem like they right place to do it. The loud profanity and n-word bombs make things even worse. Staff said nothing. Food was good, but could’ve done without the domino game.

I was craving a turkey burger and my fiancé wanted to try a different burger place than our go-to. For starters, service was prompt and the burgers, fries and onion rings were tasty. HOWEVER, our burger orders were not correct and I hate that. This is why the rating is 3 stars. We both ordered the 1984 burger, one with turkey, no tomatoes, and one beef, with added mushrooms and a fried egg. Well, needless to say, we paid for burgers that were not prepared accurately. My fiancé paid for mushrooms and a fried egg and got neither, nor did our burgers have the jalapeños they were to come with. My burger had tomatoes and I can't eat tomatoes. I really hate our burgers weren't made correctly. But, that just makes me double down now on ALWAYS looking at my food before we go.Maybe next time, maybe...

My experience was terrible! I ordered to pick up food at 12:30 pm , when coming back to work food was very cold, had to heat up in microwave and order was not right. The food was not good after putting in microwave. When called to let them know, they keep me on hold then hung up. After calling twice they finally answered and said to bring food back to heat. Will not be going back again first and last time !

If you love a good burger with a homemade taste this is your place!!! Super clean, great food! The fries were really good and so was their ranch dressing. Speedy service and lots of dining space.

They do not wear gloves! I can provide video of all I saw, employees were taking orders and touching everything. That is cross contamination. Anyone can say they are the best. But seeing is another thing.

No mucho buenoThe meat needed more seasoningAnd more jalapeños and bacon needed to be added to the 1984 burgerI’ll give it a solid two stars

I overly enjoyed the Knock Out Burger! ??? I will be back for another one. That thang was so good to me, I wanted another one the next day?

Definitely not that great. The “Cajun” fries doesn’t taste like it had any Cajun seasoning on it! Tasted like they put Montreal steak seasoning and a bunch of salt. As for the burger, a major disappointment. Put a wheat bun on my burger when I asked for white (bun was extremely dry and stale) and put onions on my wife’s burger that she didn’t even ask for. Never going back to this place that’s for sure

Absolutely terrible service, messed up order. When called to correct, was met with awful customer service and not polite at all. Do not recommend.

I created my own burger and got an order of fries and they were absolutely delicious. Nice environment and very clean. The staff was super friendly too. I’ll definitely come back.