My wife and I had dinner there tonight. Saw signs of hiring. The staff were very helpful. The bartender had to be our server. The plate was very hot but the food was terrible. Rice was dry and old, beans were dry and not good. My cheese enchilada tasted like it was made earlier and reheated. Seems lack of staff causing drop in quality. When food is brought out 5 minutes after ordering means it was pre-made. Not sure we will eat there again.
Best Chips and Salsa hands down. Great choice of food to choose from. Food always comes out hot and fresh and fast. Margaritas are delicious and refreshing. Draft Beer is always cold.This particular location has plenty of seating where you don't feel crowded. They also have extra rooms for private parties. Location is easy to get in and out of.Staff is friendly and considerate.
Food was ok. Waitress was great!Don’t order the spicy margarita unless you want to drink straight mix. No spice and I’m sure there wasn’t any tequila in it. Sent them back and manager refused to make it right and took them off the table.We won’t be back, unfortunately the managers attitude wrecked that.
The food and service was excellent. Thinking maybe the hostess had somewhere else to be because as we arrived 45 minutes until closing, she seemed reluctant to seat us.. which would be more understandable if it were 15 minutes or less until closing.. but I've worked in her industry.. and definitely understand.. some days are longer than others..Our waiter was excellent... Wish I could remember his name., But it was my birthday.. I'm getting older and they say the memory is the first to go.. or was it hearing is the first to go.? ?
Ordered the Enchilada plate(1 chicken, 1 beef) without sour cream. The chicken one had sour cream. I could not eat it due to being allergic to the sour cream. Should have checked order before I left. Wasn't discovered until 10pm.
Wow. Best service experience we’ve ever had. We were driving from Houston and called ahead to make sure they still had enough of the menu items we wanted and they had time to serve us. The Manager, Marcus, took our order over the phone and told us he would have it ready when we arrived. He did. We were blown away. The food was amazing and so worth the trip. My favorite El Fenix location now. We’ll be back for sure.
Amazing food. We love this place! Great service! Very sweet manager! She made sure we were taken care of! Would highly recommend!
The service was good, and food was hot. Parts of our food were very good quality, like the shredded chicken, but overall I was disappointed in the quality. I feel it was not on par with the price.
The manager, Marcus was AMAZING! Best customer service we have ever experienced. He was fast, so kind, and very helpful, polite…and even funny and encouraging! El Fenix, you found a gem of a leader in that gentleman. We drove in from Houston, and it was totally worth it!! 5⭐️
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated, I just withdraw my profit of $6,548 from my acct thanks a lot Mr David Brown I now have full trust on you now, I started with $650 you can also give a try, Mr.David is real.. You can reach he now on WhatsApp: +1 (772) 277-2377 Email: [email protected]