Visited on BOGO Thursday and purchased 2 different bogo orders to go. Surprise, surprise I get home and the quantity was all messed up. Received almost half of what I paid for…so much for “BOGO”. My fault for not checking I guess. What food I did receive was decent and the cashier was nice but that still doesn’t excuse the mistake.Unfortunately this is not the first time I’ve left the Burleson location with a less than satisfactory experience. This will be the final time I visit this spot, I’d recommend others to avoid it as well.
My sister and I visited the Buffalo Wild Wings last night and she slipped and fell on the wet floor in the bar. I told our waitress about it and she got the manager who’s name was Frank. When he came over and asked what the problem was I explained that my sister slipped on the wet floor and hit both her knees on the ground and stated they did not have a wet floor sign out. He just said sorry about that but offered no compensation or real sympathy over the situation. They immediately wiped up the wet floor but I’m pretty upset about how this was handled. I used to work for Buffalo Wild Wings and find this unacceptable and unprofessional.
Service was good but draft beer was hot my wings were tiny and they forgot to season my sons wings. Lol. This place is a joke.
This BWW has the best customer service hands down!! Especially our server Carson!
First off let me say that this particular location has always been our favorite,so the fact that our recent visit was not good at all is very upsetting.It was myself ,two of my daughters and my 1 1/2 yr old granddaughter. It was late afternoon around 2 ish,so it wasn't busy. We ordered our food...I ordered a breaded chicken sandwich with only ranch and bacon..and the girls ordered chicken wings. We also ordered a kids tenders. The tenders came out first. And then about 30 minutes later one order of wings came..boneless..and my sandwich. The wings were cold and my sandwich was made wrong...no ranch and with pickles.Ten minutes later the other order of wings came out..and they were too spicy. All of our fries were tough and cold. Nothing tasted as good as it normally did. Our server seemed to busy to even bother to tell her about anything,so we just paid our ticket and left. We didn't even finish our food. It was a very disappointing visit,and probably our last.
It was our first time, ordered some wings fries fried pickles and kids hamburger meal. Sadly the wings were dried up but our waitress took care of that and removed them since I didnt want to stay there longer and everyone was done eating already. Hopefully next time I give it a try the wings are better!!The girl that helped us was so nice and understanding! Wish I remembered her name!
We like visiting on the weekends when the doors open. We are regulars so, when we got our order, we immediately recognized the cook of weeks past was not the same cook today. I was honored to be able to tell this young man what a fabulous job he did.
Great service and perfect night for romance
I ate this like it was my last meal on earth. God it was delicious
I ate this like it was my last meal on earth. God it was delicious