New GM Marcos was awesome!I ordered online last night every taco was wrong! I went back they were confused remade my order the same way .. wrong . Called this morning Marcos answered he apologized and allowed us the whole day to get a refund or to remake it . They remade it and he made sure they made it right ! Thanks Marcos!!!!
This location is constantly only taking Door Dash orders. I have not been there in the last year when they weren’t out of something significant. No beef, nocheese, no tortillas etc. The manager needs to learn to put in an order and stock up. It would be nice to try the Mexican pizza but they haven’t had them since it came back out. Open the drive thru for a change.
Absolutely the worst Taco Bell I’ve ever seen in my life. I ordered a burrito with two ingredients (beans and sour cream. Was gonna eat it with different dips) and somehow they got the order wrong. I was sent three disgusting looking shrinked up burritos with only sour cream on them. Absolutely inedible. Cost me 18$. Tried to get a refund and they gave me “5$ in store credit.” Never EVER go here!
On Thrusday may 19 I made the mistake of ordering on the app and going to the drive through for the Buda Taco Bell. An hour and 21 minutes later of waiting in line, I finally got my food.I don't blame the employees. I blame the incompetent manager and owner for allowing this to happen. If your location needs employees, you better change your hiring practices and increase the benefits.I am never coming to this store again. Absolutely ridiculous. A real shame for the taco bel brand.
Gone downhill by a LOT. Why even have app walk in pickup orders available for this location (the restaurant can turn app orders off for this location btw) if youre going to lock your lobbies and then force people to wait 30 minutes in the drive through to pick up cold food? And then not only do they lock their lobby while accepting app orders for walk in, why even allow any sort of food customization if you're going to just ignore them all anyways, including the paid addons?Drive a n y w h e r e else for taco bell, this place is trash now.FYI, any review stating that this taco bell is great is most likely just trying to boost numbers on here from all the downvoting and I wouldn't doubt in someway related to management of this taco bell. Hard press to believe HALF of those good reviews as of recently.
We tried to go thru the drive thru on a Sunday night at 6:30 and we were told that it was mobile orders only. On the website it say dine in, drive thru and delivery. I assure you, we have never seen the Buda location open inside, and now the drive thru is closed as well! Also missed 3 different items in our order and nothing was labeled, so we had to open everything up or play Russia roulette with our food! Taco Bell’s new motto should be…. We guarantee we will mess up sour order! I do wonder if the owner of this franchise knows that the store and Drive-thru are closed for half of the day and night?
This Taco Bell sucks. Make sure you call before you go to make it’s actually serving food. One time they were out of beans, another time they said they “were not serving people until 5pm” (it was 3pm) and another time there system was down. So fair warning
BEST TACO BELL EVER! dude at window was really cool said his name was Julian and have me a free drink definitely will be coming back
Worst Taco Bell I've ever been to. Do not order on the app. They will be out of something you order for sure, which,no their fault but they are constantly screwing up orders. And when you ask them to fix it it's the end of the world. I'll drive in Austin before going back here.
We only received our partial order. They were busy in the drive thru. They have the dining area closed. Tried to get the order fixed of what was missing and an employee took awhile to come to the front door and seemed like he didn’t want to help or fix the order we had paid for. Finally got one of the items missing with hesitation we looked to make sure everything was there and found 2 more items were missing. Bad attitude all the way around as we had to go back to get back a second time.