Awesome & delicious cakes, 100% recommended ?
My family and I have been coming here for SIX years we have always loved their cakes but never have I experienced the rude service and unprofessionalism as I have this week. I ordered a cake that I have ordered dozens of times before because it is our favorite, and it was horrible. I never have complained nor returned a cake to any cake shop before but this time I was just so upset as the rudeness began in the ordering process. They gave me a hard time when I tried to order it the day before and were not wanting to take my order at all. I had to go in person to order it and when I did the employee said it’s because I was saying the order wrong and I needed to learn the correct way to order it. I went to pick it up the next day and served it 2 hours later and it was extremely hard. I had 20 guests and served 20 slices and the majority of those slices were thrown away. It was hard and tasted old/frozen. I was so embarrassed. The following morning I took the cake back and the young man that attended me said, “no, the cake is perfect, moist and nothing is wrong with it.” I felt crazy so I asked, “well is everyone that tried it and threw it away crazy? Am I crazy?” And he responded, “well yes”. He proceeded to tell me, “if you didn’t like it well simply just don’t order from us again”. I went today to speak to the owner and she was even worse than her employee. She was extremely rude yelling at me back and forth talking over me. I even told her I was not there to argue with her I just wanted a solution to this $50 cake that was thrown away. I asked her “So you don’t care if your employees are rude and call your customers crazy?” To which she responded, “No, I really don’t.” Our entire family has recommended them to every single person that asks us for a cake. From here on out we can no longer recommend this business and are so disappointed by the way the situation was handled. We had read the other negative reviews and never listened to them as it was never done to us. It saddens us that a locally owned business can treat customers this way and simply not care. We will continue to tell all the people that we have recommended here to no longer give them business. There are plenty of other bakeries and putting up with this unprofessional behavior should not have to be tolerated.
Really Good Cokes Love ❤️ it
Lo mejor en repostería Pasteles de la mejor calidad
My family and I have been coming here for SIX years we have always loved their cakes but never have I experienced the rude service and unprofessionalism as I have this week. I ordered a cake that I have ordered dozens of times before because it is our favorite, and it was horrible. I never have complained nor returned a cake to any cake shop before but this time I was just so upset as the rudeness began in the ordering process. They gave me a hard time when I tried to order it the day before and were not wanting to take my order at all. I had to go in person to order it and when I did the employee said it’s because I was saying the order wrong and I needed to learn the correct way to order it. I went to pick it up the next day and served it 2 hours later and it was extremely hard. I had 20 guests and served 20 slices and the majority of those slices were thrown away. It was hard and tasted old/frozen. I was so embarrassed. The following morning I took the cake back and the young man that attended me said, “no, the cake is perfect, moist and nothing is wrong with it.” I felt crazy so I asked, “well is everyone that tried it and threw it away crazy? Am I crazy?” And he responded, “well yes”. He proceeded to tell me, “if you didn’t like it well simply just don’t order from us again”. I went today to speak to the owner and she was even worse than her employee. She was extremely rude yelling at me back and forth talking over me. I even told her I was not there to argue with her I just wanted a solution to this $50 cake that was thrown away. I asked her “So you don’t care if your employees are rude and call your customers crazy?” To which she responded, “No, I really don’t.” She tried to make me seem crazy as well saying I only took her a tiny piece of cake when I took her one third of it after I had already served all my guests. She claims I took her one slice when I have proof that I took her way more than that. Our entire family has recommended them to every single person that asks us for a cake. From here on out we can no longer recommend this business and are so disappointed by the way the situation was handled. We had read the other negative reviews and never listened to them as it was never done to us. It saddens us that a locally owned business can treat customers this way and simply not care. We will continue to tell all the people that we have recommended here to no longer give them business. There are plenty of other bakeries and putting up with this unprofessional behavior should not have to be tolerated.
Super good cakes pricey but delicious.
Great tasting cakes!! Excellent quality and workmanship!! ?
Rollo de Mango is my to-go dessert, it is beyond scrumptious. The dessert is filled with natural pieces of mango and the frosting is amazingly delicious (not to sweet). Too bad mango is not always in season :(
Disappointed. I placed an order for a medium cake and when I went to pick it up today they told me that cake was not done since they don't do a medium sized cake. The girl that i had spoken to yesterday did not call to let me know it couldn't be done. Guy at place said he could call owner and maybe I could get a discount on a larger cake but no discount, no call from the store and no apology. I always buy cakes there but now I probably have to look for another bakery.
This's unbelievable investment is so profitable and real with ( Mrs Kimberly Louis ) an expert online trader, i red some reviews about his good works in trading and i decided to give it a try which came out great, with an investment of $500 and a cash out of $6,500 just for seven working days. I recommend her to you out there looking for serious business minded trader..