Hadn't been here in a while and the menu has completely changed, its just basic flavors with a decent selection of toppings. Ice cream is way too sweet and a bit pricey. I ordered 3 smalls and it was still huge (looked like a large) and it was just under $20.
The girl in the white Nike cap is the best employee ever to work there was super nice. The other lady however is so rude I don’t know why she works there. My ice cream was made amazingly and it came with amazing service though the ice cream was horrible her service was great.
Horrible experience today. The elderly woman working there was taking my and my daughters order while my husband and my mother in law waited behind us. Another employee, a young black woman, came up to them to get their order and the elderly woman yells at her practically smacked the ice cream scooper out of her hand and proceeded to tell my husband and mother in law that it’s because there is only suppose to be one person serving per order and she wouldn’t know how to charge it. My mother in law and husband tried to explain the young lady was doing nothing wrong and there was no reason for her to speak to her or to them the way she was. My husband asked for the owners name and number and she only stated that he would be there tomorrow at 12. So disappointed we only received and paid for my daughter’s ice cream and left. Very rude woman and had the audacity to claim she has never had a complaint against her. With all the other reviews about her lack of customer service skills, I very much doubt her claim. I can only imagine the type of abuse this woman is inflicting on other customers and her own co-workers.
Had a ver bad experience today, the old lady was rude when I arrived and didn't even look at me and said "Opens until 12." Then when I went back at 12 she refused to give me a second scoop of marshmallows even after I told her I would pay extra. I don't know why she's there if she doesn't like customer service, it's not the first time she does it. Such a horrible service from her,, all other times it's awesome.
Worst service. Was a full line and old lady kept turning people away saying it wasnt open till 12:00. Always the same issue with her if she doesnt like her job why is she even working there.
Nice service and good Ice cream
The options are endless!!
I love ur guys ice creams
I loved it!
You need to update their hours. They closed at 6 and it says they close at 8 on here. Was disappointed.