The staff here is amazing super friendly and always pretty happy !The location is great. It's always packed full of customers.The entire lay out of this Starbucks is however, frustrating. The drive thru blocks you into parking spaces , the very narrow entrance/ exit is like playing a game of frogger trying to cross and if you drive a larger vehicle exiting with another vehicle pulling in is really sketchy. This location needs to expand its foot print for safety.
Manager is never in store regardless of the time I arrive (I have come every day since January). There are consistently only one or two people scheduled in the night… having to watch them run a store with such long lines every single night makes me feel guilty for coming. I will not be returning, until this store finds a competent manager who is willing to schedule an appropriate amount of people.
I had a large order and they were quick to work on with precision and a smile.
Had a great experience at Boerne Starbucks today. A prompt and friendly greeting on entering was followed by solid recommendations for iced and cold-brew coffee for my wife and I. I really appreciate the cleanliness, attention to detail, and openness of this location's processes. Under 5 minutes for two specialty drinks during a moderately busy time. The friendliness of the staff seemed to flow from the apparent happiness of the workers. Liam is our favorite there but the entire team was efficient without seeming rushed. Overall a great experience.
This location could make their drinks alittle stronger. Every time I get a macchiato it's basically milk with a tint of coffee
Hours on APP/online are 100% INACCURATE, unreliable. came by today thinking it was OPEN. since their APP said "open". was such a nice COLD day for Hot coffee, but to our demise the store was actually CLOSED!!! what the actual courtesy to update the hours on the App (online), or post a paper sign on the Drive thru- It would've saved me 20 mins round trip minus coffee., I wasn't alone, there were about 10 cars or idiots like me, waiting on the drive-thru lol shortly after arriving, it might've been the alarm going off, deputies show up, and who ever was inside didn't even bother telling us to leave- let us guess more. Dont bother coming here if the weather is not ideal,.all local shops were open, even the gas coffee option was open. HORRIBLE
Drinks and service are good and on par for Starbucks. But, whomever chose this location is literally a moron as they tried to squeeze a SB into the smallest and most odd shaped lot imaginable and in an area where land is plentiful. Also, this is TX we drive trucks this lot is nearly impossible to navigate with a full sized truck.
A group of 8 of us arrived at 2:55 on Christmas day. Walked in placed our order. The staff went to work and made our drinks with smiles. Never did they tell us they close at 3pm or make us feel bad. Great staff with awesome customer service.
I am here every single morning & everyone is always so nice and welcoming. Order is always spot on, but the employees is what makes this location enjoyable. I’m sure people complain about the drive thru line, but who’s to blame, they are always busy!
The barista Scott is so friendly and nice! Keep up the good work!