Service was good, could have been a little cleaner but service was fast and cashier was good and professional.
Whenever your in the need for some ice cream this is the place to go! Friendly staff and good selection of ice cream. Sometimes a little dirty.
Every time they are out of something. Even before covid. This time I ordered a hot fudge sundae. I watched her go over and try the hot fudge pump nothing came out so she drizzled a little chocolate sauce on it. Not the same. I said hot fudge she said we're out. The fact she tried the pump and nothing came out does that mean there is actually more in the back or in the cabinet below and like go get it? Or maybe the guy wearing a BR shirt who is just aimlessly wandering around behind the counter could actually supply the counter? I think this is my last time there. ?
Doors and googles says store close at 10 it’s 9:30 and the employees locked the doors already. And they just stare at us outside ignoring us. Horrible service.
Great when they I have what you'd like to order although have been somewhat inconsistent with available items
Fast service and super clean.
Went today in the afternoon and I’ve been trying to be patient and give them enough time but they are always having a problemAlways out of chocolate and I’m never given a reason just excuses after excusesWe don’t need excuses we want actual ice cream just don’t understand why they refuse to properly supplyWe have decided to stick with Parker’s ice cream since Baskin-Robbins in boerne can’t get it together
Little tough to locate if not looking for it. It's combined with Dunkin Doughnuts.
I’ve been twice. First time out of rocky road or other chocolate ice cream and sugar cones. 2nd time out of waffle cones. How can an ice cream shop consistently be out of ice cream and/or cones?
From day one this shop has been a disappointment. Staff has never been trained to acknowledge a customer when they walk in, it has a genetal sticky dirty feel to it even when brand new and they are ALWAYS out of something needed to complete my order, like the right size cup or quite often hot fudge. My first job was at a Baskin Robbins and I love the ice cream so I keep trying and trying to have a good experience. Hasnt happened yet