They are amazing one of my favorite Whataburger
Stopped at Belton What A Burger on I35 coming home from DPS License office. It was lunchtime and this What A Burger has really got it together. Parking lot was full, about ten cars at the drive thru window. So I went inside to hopefully save time. What I saw was a well coordinated working team of employees moving like a well oiled machine. I was second in line, got my order taken quickly and given a number to wait. In less than five minutes, a very courteous lady brought out the big southern bacon burger and two orders of fries to go. What a great experience ! Packed to the gills with people and at the drive thru and yet everybody got taken care of. Good old What A Burger ! If only the federal government could learn to operate like this lol. And the food was hot and delicious. :)
This is the 4th time now. I know it's insanity thinking and trust it would be different every time I go to this Whataburger, but NO! Ordered a number one with double bacon. Normally one order if bacon in a burger at WB is 3 pieces, therefore I was ordering 6 pieces. They repeated my order at the squeak box and then again at the window. I even asked that they make sure it was extra bacon. I got home and they're was only 2 pieces, not even a normal order. I called the Manager and she just said "sorry" and had the tone of voice that she really did not care and stated she will speak to her line cook. Uuuggghhhhhhh. With inflation and high gas prices and higher bacon prices if people paid extra for bacon pay attention and make sure people get what they ask for. This I see as a management and training issue!
Excellent food and the only place in Belton open 24 hours !Thank you Whataburger for not using the pandemic to alter your hours permanently . Your the best !!
Food was great but moreover the staff was phenomenal. I left my wallet on top of the tea carafe. I didn't realize it until a few hours later. They found it and had it kept safe in their vault. Thankfully for good people in Belton TX.
Good food and friendly service
Had a nice salad and hamburger. Clean and good service. Free coffee if you are a senior. AC made the dining area a little cool.
I highly recommend them you got to remember that since covid they're really kind of the only place that's open late so sometimes they can get a little busy but they have one of the cleanest bathrooms and some of the best management I've ever dealt with my only problem I've ever had was at the drive-thru menu and before I got to the window to pay the manager personally took care of the issue and had me ready to roll which highly impressed me and I'm not easily pleased once I've gotten upset!!! I drive the extra mile to go there for my lunch breaks or after I get off work & every time the food is fresh prepared to order!
Service was terrible. Walked in there ready to order a quick burger and I guess they forgot about my order because it took about 40 mins. There were 2 people that ordered after me and they got theres before me. They did give me an apple pie for the wait but really? Get help.
Packed! Just under an hour waiting in drive thru. My fault for going at 10pm on a Saturday night, but had already did a mobile order. But the food was warm and fresh. So there's that...